Check out Vincent Lor's reviews on DealerRater

September 01, 2022

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Employee Rating

Excellent team and customer focused service. The entire squad is knowledgeable and really down to want The entire squad is knowledgeable and really down to want More

by linelledickerson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 06, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 31, 2022

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Employee Rating

Brought car in with flat tire and they didn’t even look at the tire before opting for replacement. Ended up taking it elsewhere and all it needed was to remove a nail and patch the tire. at the tire before opting for replacement. Ended up taking it elsewhere and all it needed was to remove a nail and patch the tire. More

by wjhince

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

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Sep 01, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

August 25, 2022

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Employee Rating

The service manager was very attentive and made sure I understood the required service for my vehicle. The wait time was acceptable and what I expected. Once service was complete the service manager was t understood the required service for my vehicle. The wait time was acceptable and what I expected. Once service was complete the service manager was thorough in his explanation of the services provided. More

by JGERKHARDT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 26, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 14, 2022

Dealership Rating

Employee Rating

Heiser-Toyota was timely and did quality work. The service writer was very good and did not suggest any work that didn’t need to be done. The service writer was very good and did not suggest any work that didn’t need to be done. More

by RBMEILANDER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 15, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 08, 2022

Dealership Rating

Employee Rating

I’ve been trusting Heiser’s sales and service departments for about 15 years, and they have never let me down. I also want to express appreciation for Toyota and the Milwaukee Toyota dealers for being big-ti for about 15 years, and they have never let me down. I also want to express appreciation for Toyota and the Milwaukee Toyota dealers for being big-time sponsors of US and local speedskating. More

by GEBAUER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Kuckuk , Shane Albrecht, Bob Arciszewski, Jarvis McElrath, Noah Patnode

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Aug 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 01, 2022

Dealership Rating

Employee Rating

Good professional ,friendly team. I bought and service my cars there . Recommended to my friends I bought and service my cars there . Recommended to my friends More

by YKIMAYEV

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Arciszewski, Goran Filipovic

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Aug 03, 2022 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 26, 2022

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Employee Rating

The service tect was very helpful and willing to help with another problem I was having with my phone not connected to Bluetooth but I bought a new phone and was unable to connect I have always had excel with another problem I was having with my phone not connected to Bluetooth but I bought a new phone and was unable to connect I have always had excellent service with Heiser Toyota More

by LLARRY37

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mr. James Hicks an awesome salesman

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Jul 27, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 09, 2022

Dealership Rating

Employee Rating

On time, on budget, kept us advised of progress along the way, friendly and accommodating personnel, way, friendly and accommodating personnel, More

by WB2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 11, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 08, 2022

Dealership Rating

Employee Rating

Great customer service. Advisors were quick to assist and courteous. The waiting area was clean and spacious. Advisors were quick to assist and courteous. The waiting area was clean and spacious. More

by KAATHAO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Bob Arciszewski

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Jul 11, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 06, 2022

Dealership Rating

Employee Rating

Heiser Toyota is very customer service oriented. They are timely. They took me according to my scheduled appointment. They are timely. They took me according to my scheduled appointment. More

by edithswan53

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Jul 07, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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715 Reviews of Vincent Lor

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