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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 4

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
715 Reviews
4.7

715 Reviews

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715 Reviews of Vincent Lor

January 04, 2025

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Employee Rating

Pete is so nice, The service is excellent, Please bring pop corn back. I use Heiser alot More

by janetschwabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Tom Lowther, Lori Gong , Matt Foti

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Jan 05, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Janet, and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 02, 2025

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Employee Rating

Compared to other service shop visits, this one was by far more pleasent. Vincent was engaging and reponsive to anything discussed. He showed that he cared and took time to explain rather than a monotone More

by jrampav05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 01, 2025

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Employee Rating

The service and update from Vincent Lor was beyond amazing. He kept me updated on when the parts was ordered, when it arrived and when the repair was complete. Communication from Vincent is exceptiona More

by wahawj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vincent and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 01, 2025

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Vincent Lor was very kind and informative in my visit with heiser for an oil change and helped made my visit very smooth and easy going More

by Ncotshaj Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Heiser Toyota responded

It's great to hear that Vincent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 31, 2024

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Employee Rating

Every one at Heiser is there to serve you and take care of all of your needs. More

by MUSICLOVERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Chad Covert, Peter Miszewski, Lori Gong , Colt Grandstaff

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Dec 31, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 27, 2024

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Employee Rating

Understood my point of “get to the bottom Line” quickly or I’m out the door. More

by stoneman1929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Lorri Aiono-Dimoff, Chad Covert

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Dec 28, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2024

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I have always received great service at Heiser Toyota. Everyone is very accommodating here at Heiser. More

by rlfalzarano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Employee Rating

Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania, Peter Miszewski, Tom Lowther, Lori Gong , Matt Foti, Colt Grandstaff, Joshua Porter

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Employee Rating

Acknowledge you when you enter Goes out of his way to answer questions. Very polite More

by Jad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

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Employee Rating

I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert, Jakub Kania, Peter Miszewski, Tom Lowther, Lori Gong , Matt Foti, Colt Grandstaff, Joshua Porter

Report | Print
Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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