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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 42

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
715 Reviews
4.7

715 Reviews

Write a Review

715 Reviews of Vincent Lor

May 10, 2022

Dealership Rating
Employee Rating

Good service, reasonable assessment, reasonable price. Better experience this time around. Better communication from staff. More

by PEPPERNSALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 11, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 08, 2022

Dealership Rating
Employee Rating

Service with a smile. All my questions were answered. And helpful advice given to improve auto life. More

by CGAMUSICLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 09, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 08, 2022

Dealership Rating
Employee Rating

I am happy with the service provided at the dealership and willigere again sometime down the road More

by TIMFUERST22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 09, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2022

Dealership Rating
Employee Rating

One of the men who worked at the counter was very sarcastic, did not greet me, and took a call before he ask what my appointment was for. More

by RUSSELLMOBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bob Arciszewski

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May 06, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. We are sorry that we fell short during your last visit. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

April 28, 2022

Dealership Rating
Employee Rating

Place was clean and inviting. Everyone working there was very friendly and helpful. Nice showroom. More

by Jilljeffmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 29, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2022

Dealership Rating
Employee Rating

Great staff and service. I needed service and didn't have an appointment, but they worked me in any way. I am pleased with my experience. Thank you! More

by youniquecreationsinc
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

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Apr 25, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 22, 2022

Dealership Rating
Employee Rating

Vincent is always a pleasure when I come in to get service done. Always professional and thorough. More

by BOBBIELEETHAO
Recommend Dealer
Yes
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Apr 25, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Vincent. We look forward to working with you again in the future

April 19, 2022

Dealership Rating
Employee Rating

Heiser was prompt, efficient and cost effective. Our service advisor was courteous and friendly- impressive! More

by CJDAMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 25, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 19, 2022

Dealership Rating
Employee Rating

They were very friendly and thoughtful and know what I needed for my vehicle. Will definitely come back! More

by Leng Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 25, 2022

Heiser Toyota responded

Leng Le, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2022

Dealership Rating
Employee Rating

Excellent service! Keep up the good work. I have been going there for all my maintenance and will definitely come back More

by Shahat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

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Apr 25, 2022

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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