715 Reviews
Write a Review715 Reviews of Vincent Lor
April 18, 2022
Car delivery estimates were consistent, the communication from the staff was great, and the service after receiving my new car was quick and easy. from the staff was great, and the service after receiving my new car was quick and easy. More
Other Employees Tagged: Jorgo Ndina, Joe Kuckuk, Jakub Kania , Colt Grandstaff
April 12, 2022
Purchased a 2019 Highlander from Heiser knowing there was an issue with one of the mirrors. The mirror was on order and I had to come back to have it replaced. On the way down I noticed the low tire pressure an issue with one of the mirrors. The mirror was on order and I had to come back to have it replaced. On the way down I noticed the low tire pressure light came on. I asked them to take a look at it as I was traveling out of state and wanted to make sure my family was safe. Within minutes Vincent came and told me there was a plug in the tire that was leaking and instead of throwing another plug in the tire they put a brand new tire on at no charge. This made me feel very good about our trip and was impressed on how quick they took care of the tire and mirror and got us on our way. Top notch service for sure. More
April 08, 2022
Booking appointments for service is always friendly and efficient. Appointment intake is a little confusing, probably due to the lingering constraints of Covid. Service customer relations staff is always r efficient. Appointment intake is a little confusing, probably due to the lingering constraints of Covid. Service customer relations staff is always respectful and knowledgeable More
April 04, 2022
Always very courteous and friendly! Willing to fit you in as soon as possible for services Willing to fit you in as soon as possible for services More
Other Employees Tagged: James Hicks III

