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Vincent Lor
715 Reviews
715 Reviews
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715 Reviews of Vincent Lor
February 17, 2021
The service I receive is always above what I’ve expected. Shane made things a lot more acceptable with his word chose. Thank you much! Shane made things a lot more acceptable with his word chose. Thank you much! More
by Clawanda07
Verified CustomerOther Employees Tagged: Joe Kuckuk , Shane Albrecht, Bob Arciszewski, Austin Klemstein, Kayla Schwager
February 17, 2021
Fast and helpful service experience. Got me in and out of service quick. Got a nail in one tire and got it replaced with a new one. service quick. Got a nail in one tire and got it replaced with a new one. More
by Keng
Other Employees Tagged: Joe Kuckuk
February 15, 2021
I thought I needed a oil but I didn’t. But they rotated my tires. It was a short visit that went well. Thank you my tires. It was a short visit that went well. Thank you More
by CJJACOBSON
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Don’t know her name but she was great.
February 15, 2021
Heiser Toyota is the only Toyota car dealer I will allow to work on my RAV4, they do excellent work. Vincent (service advisor) is AWESOME, he is the only one I will work with, he cares about his customers a to work on my RAV4, they do excellent work. Vincent (service advisor) is AWESOME, he is the only one I will work with, he cares about his customers and is very knowledgeable about the vehicles. Vincent will go above and beyond for his customers. He works closely with the technicians to make sure everything that is being done to my vehicle is what I requested and needed. More
by Heather
February 11, 2021
The environment is clean .the people are friendly and they make sure you are taken care of and more over they are truthful and they have the best of deals. They look expensive from outside but you'll be they make sure you are taken care of and more over they are truthful and they have the best of deals. They look expensive from outside but you'll be shocked at the amazing deals you can get when you go in Solomon Oghene More
by Akposolo
Other Employees Tagged: Goran Filipovic
February 10, 2021
It was overall a great experience, friendly and understanding staff. Explained every thing and suggested things that would improve my car. Making it safer for me to be on the road understanding staff. Explained every thing and suggested things that would improve my car. Making it safer for me to be on the road More
by ottest00
Other Employees Tagged: Joe Kuckuk, Jakub Kania , Bob Arciszewski, Goran Filipovic, Kevin Garski
February 10, 2021
I dropped my car off on Sunday night for a Monday 7 AM appointment. They started working on it on Tuesday. They said they didn’t see the envelope in the Dropbox. They tried to sell me some weird vehicle s appointment. They started working on it on Tuesday. They said they didn’t see the envelope in the Dropbox. They tried to sell me some weird vehicle services. I declined. The car was in for an airbag recall and an oil change. The Maintenance Needed display was on the dash. When I returned Tuesday afternoon to pick up my car, there was no charge. I asked about the oil change. They didn’t do it. The cashier said it wasn’t due, despite the dash indicator. I took my car to a quick change location rather than waiting. I doubt that I will be back unless if it a recall. My heat settings were all changed even though the battery was not disconnected. It was my first (and probably last) visit to this dealership. I was thoroughly unimpressed with this dealership. More
by Gjones
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
February 05, 2021
The people are so nice. The loaner was life saver. I am glad I purchased from Heiser Toyota. I hope my new Prius continues to preform glad I purchased from Heiser Toyota. I hope my new Prius continues to preform More
by Susan Lane
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Maureen Calmes, Kevin Garski
February 04, 2021
Did an oil change and rotation...all well except.....put wrong mileage on invoice and sticker...car has 35k miles they put 65k miles. Otherwise price was fair. Service as expected. wrong mileage on invoice and sticker...car has 35k miles they put 65k miles. Otherwise price was fair. Service as expected. More
by balistriered
February 04, 2021
My service at Heiser Toyota was excellent. My vehicle would not start, even with a jump and needed to be towed. Lucky for me it was covered under warranty. would not start, even with a jump and needed to be towed. Lucky for me it was covered under warranty. More
by GNSALOOSE
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Shane Albrecht
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