Vincent Lor | Page 62

There are Good people I love them because they do a Good work for me. That is why I bring all my vehicles to them.Thanks. work for me. That is why I bring all my vehicles to them.Thanks. More

by Kenneth. Verified Customer Verified Customer

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The dealership offers variety of services needed to maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes More

by MMANTHA Verified Customer Verified Customer

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I appreciate the atmosphere at the service department. The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it on a busy Saturday after I towed my car there. More

by BAUERGK Verified Customer Verified Customer

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Love Heiser! Everyone is friendly, fast, and efficient! I’m not sure who my service person was, but he was very nice and friendly. Thank you! I’m not sure who my service person was, but he was very nice and friendly. Thank you! More

by RUBYSLIPPERS90 Verified Customer Verified Customer

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Battery not switching over as quickly as it was prior to both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, sin both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, since I brought it in. Really makes me wonder. More

by MCURLEYJACOBS0812 Verified Customer Verified Customer

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Tire rotation not completed. Tech said he checked glove box for wheel lock. Said he checked glove box. Maybe missed it. Checked when I got home. It was there. box for wheel lock. Said he checked glove box. Maybe missed it. Checked when I got home. It was there. More

by BKUTNEY Verified Customer Verified Customer

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Just moved to Mequon from Franklin and thought the friendliness and service was outstanding...much better than Wilde Toyota. You actually found the leakage problem in my tire rim! Thank you! friendliness and service was outstanding...much better than Wilde Toyota. You actually found the leakage problem in my tire rim! Thank you! More

by Amdevine100 Verified Customer Verified Customer

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I have to thank the kind gentleman that was behind the desk who brighten my day. I've been out of work fir 6 monthsvand gave me a no charge tire rotation. You can't imagine how much it meant to me. Than desk who brighten my day. I've been out of work fir 6 monthsvand gave me a no charge tire rotation. You can't imagine how much it meant to me. Thanks so much for your service. More

by KATHY.ALBRECH Verified Customer Verified Customer

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Getting pretty tired of Heiser. Every time I come in for service something doesn't add up. Always trying to up sell on service. $90/hour for just a diagnostic check? What do you pay your guys $20/hour maybe service something doesn't add up. Always trying to up sell on service. $90/hour for just a diagnostic check? What do you pay your guys $20/hour maybe? Probably my last time. Even this survey, name one person you worked with. That person's name isn't even on here. I had to pick someone so I picked Vince but he didn't take care of me. You have my wife's email address from a place she doesn't even work at. More

by BDOROW Verified Customer Verified Customer

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Came in for an oil change, they said I had to replace my shocks and pay for an alignment, which I did. Then my car was making a funny noise so I brought it back in. They had given me a bad part (shock) so h shocks and pay for an alignment, which I did. Then my car was making a funny noise so I brought it back in. They had given me a bad part (shock) so had to replace it (at no cost) they then gave me a hard time when I asked for an alignment again. My thought process was if they tell you you need an alignment after shock work when I’m paying for it, they should also do it when I’m not getting charged because of the bad part they gave me. This whole issue took hours out of my work day and I wasn’t even offered a discount on my next oil change or anything to address the fact I had to bring my car back in and waste hours of my day all because I was given a bad part. Very disappointed. More

by Kewetzel89 Verified Customer Verified Customer

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