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Vincent Lor
717 Reviews
717 Reviews
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717 Reviews of Vincent Lor
December 14, 2020
The work they did on my vehicle was done in an excellent and professional manner. And it was very, very helpful that they came and picked up my car for service and brought it back to me at home. What wonder and professional manner. And it was very, very helpful that they came and picked up my car for service and brought it back to me at home. What wonderful people! More
by JOANNE.JENSEN
Verified CustomerOther Employees Tagged: Joe Kuckuk , Bob Arciszewski, Maureen Calmes, Kevin Garski
December 12, 2020
The reps were friendly and engaged well with me, transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! transactions were completed in a timely fashion, most importantly every one was well informed. Cleanses was on point! More
by T_MCRAYTON
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
December 12, 2020
I made my appointment before work, and planned for extra time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and time, just in case. Everyone I dealt with in the service department was friendly, accommodating, and professional. And they were so well prepared and efficient, I actually got to work early! More
by KNAPPJL
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
December 08, 2020
Thanks. The service was quick. It shows what I needed to do on my vehicle to get it to pass. Will return if further questions/service are needed. do on my vehicle to get it to pass. Will return if further questions/service are needed. More
by YENGVNNCR_TOYO
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
December 03, 2020
Quick and efficient. Replaced leaky tire right away. I also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. More
by MIKE.VANDEBUNT
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
December 03, 2020
It was my first time taking my car there and I have to say it was a wonderful experience. The staffs was really nice and they made me feel welcome. The technician’s work was flawless and they finished up say it was a wonderful experience. The staffs was really nice and they made me feel welcome. The technician’s work was flawless and they finished up faster then what I was told so that’s a plus. More
by Vangboy95
December 03, 2020
I went in for 15,000 mile maintenance on my 2019 RAV4. I wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vin wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vincent Lor?) answered all my questions to help me better understand how to use my cruise control settings. Because he was busy when my service was completed, another service rep (Bob or Joe) called me over to let me know it was done and went over the findings that everything checked out okay. He let me know the other guy was busy and that he didn’t want me to wait any longer, which I thought was very nice and great team work! He also answered my questions about the letter I received a while ago about the gas tanks never appearing full via the gauge after filling them fully. He said Toyota is still working on a resolution for that issue. Overall, I had a great experience and would recommend Heiser Toyota. More
by NSIMONS0519
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
November 27, 2020
Chad Covert and Vincent Lor took excellent care of my car after losing my keys! Thank you for the speedy service to get me back on the road!! after losing my keys! Thank you for the speedy service to get me back on the road!! More
by JOE C
Other Employees Tagged: Chad Covert
November 27, 2020
Excellent service, good and clear communications about my needs. Friendly environment over all. The service and dealer departments send regular information about services and available price deals about new needs. Friendly environment over all. The service and dealer departments send regular information about services and available price deals about new cars. Though I might not any of the above, it is good to be contacted and given heads up. More
by TSEBAOT.HAILEMICHAEL
November 26, 2020
Had my car in the department for four weeks. Took quite a long time for them to diagnose the problem. However Vincent communicated with me regularly and could not have been more clear and helpful. I was give long time for them to diagnose the problem. However Vincent communicated with me regularly and could not have been more clear and helpful. I was given a very nice car to drive while my car was in operable. This was especially generous to me because my husband had passed away the day before and I had much to take care of. More
by Sue
