Process was seamless and efficient from the test drive to
the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step.
the paperwork to the financing to the keys in my hands…. Vinh was great to work with. Walked me through every step.
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by Val
Oct 09, 2025 -
eCarOne responded
Thank you, Val. We’re thrilled to hear your BMW purchase was such a seamless and efficient experience from start to finish. Vinh will be so glad to know he made the process smooth and enjoyable for you. We appreciate you choosing eCarOne and welcome you to the eCarOne family.
Vin was great.
We enjoyed the service and our car was a reasonable price. Smooth easy, no pressure to buy.
We enjoyed the service and our car was a reasonable price. Smooth easy, no pressure to buy.
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by jessekeller1
Oct 09, 2025 -
eCarOne responded
Thank you, Jesse. We’re happy to hear you had a smooth and easy BMW X3 purchase with no pressure. Vinh will be glad to know you enjoyed the experience and felt confident in your purchase. We appreciate you choosing eCarOne and welcome you to the eCarOne family.
A+++ dealer.
Great quality cars with fair pricing. Great communication and services. Hope to deal with again.
Great quality cars with fair pricing. Great communication and services. Hope to deal with again.
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by Mchak3
Oct 01, 2025 -
eCarOne responded
Thank you for the 5-star review and for choosing eCarOne for your Tesla purchase! We’re glad to hear you found our vehicles to be of great quality and fairly priced, and that Vinh and our team provided excellent communication and service throughout the process. We truly appreciate your feedback and look forward to helping you again in the future. Welcome to the eCarOne family!
This dealership is not worth the hassle.
They refused outside financing, then made an exception, only to sell the car out from under me. On top of that, you’ll pay $1,990 over asking — burie
They refused outside financing, then made an exception, only to sell the car out from under me. On top of that, you’ll pay $1,990 over asking — buried in the fine print online. Dishonest and misleading.
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by GV80buyer
Sep 25, 2025 -
eCarOne responded
We’re very sorry to hear about your experience and that you missed out on the vehicle. It sounds like we dropped the ball here, and we understand how frustrating that must have been.
Sep 25, 2025 -
GV80buyer responded
Everything was done over text and email. I have timestamped receipts on everything. Now you're doubling down lying in this response. Should I post the details and let the public see how you guys operate? It would not look good for you.
I have to say this was the easiest and fastest vehicle
purchase ever. Very streamlined purchase process. Vinh was super honest and transparent throughout our appointment. Ask a question and they will answ
purchase ever. Very streamlined purchase process. Vinh was super honest and transparent throughout our appointment. Ask a question and they will answer it. Go see Vinh. Great guy.
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by Stephen W
Sep 20, 2025 -
eCarOne responded
Thank you, Stephen, for the 5 star review and for choosing eCarOne for your Tesla Model X purchase. Welcome to the eCarOne family! We’re thrilled to hear this was the easiest and fastest vehicle purchase you’ve had, and that Vinh provided honest, transparent service throughout the process. At eCarOne in Plano Dallas, we pride ourselves on offering luxury and electric vehicles with a seamless, no-hassle buying experience. We appreciate your recommendation to go see Vinh and look forward to serving you again in the future.
Nice car, good price but not as good as advertised price
after thec$2000 required protection plans.
Pretty easy to buy and good follow up with paper work.
after thec$2000 required protection plans.
Pretty easy to buy and good follow up with paper work.
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by donlandry7
Sep 17, 2025 -
eCarOne responded
Don, thank you for your feedback and for purchasing your Genesis with us. We are glad to hear you were happy with the vehicle, the value, and that the buying process with Vinh was smooth with good follow up on the paperwork.
I do want to clarify for future readers that the $2,000 in dealer protection packages are applied consistently to every vehicle and are advertised on all the sites where our cars are listed. We do this to ensure full transparency upfront and avoid surprises later in the process.
We appreciate you sharing your experience and will use your comments to continue improving how we communicate these details during the sales process.
This is our second time purchasing from eCarOne, and once
again, the experience was outstanding! We recently bought my mom a BMW 540i, and previously purchased an X5 here as well. From start to finish, the p
again, the experience was outstanding! We recently bought my mom a BMW 540i, and previously purchased an X5 here as well. From start to finish, the process was smooth, transparent, and stress-free. A huge thank you to Paul, Adam, and the entire team for their professionalism, attention to detail, and genuine care for their customers. We truly appreciate the excellent service and will absolutely be back for our next vehicle purchase! Highly recommend eCarOne to anyone looking for a quality car and top-notch buying experience.
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by troysh
Aug 27, 2025 -
eCarOne responded
Thank you for the 5 star review, Troy. We are honored that you returned to eCarOne for your second purchase and trusted us again with your family’s BMW needs. Congratulations on the BMW 540i for your mom, such a fantastic choice alongside your previous BMW X5. It is wonderful to hear that Paul, Adam, and our entire team delivered a smooth, transparent, and stress free car buying experience. We truly value your recommendation and look forward to welcoming you back to eCarOne for your next luxury vehicle. Welcome to the eCarOne family and enjoy every drive in your BMW.
This was my fourth purchase from ECarOne, and once again,
they exceeded my expectations. The level of service and the quality of vehicles they offer continue to impress me. I had already identified the vehic
they exceeded my expectations. The level of service and the quality of vehicles they offer continue to impress me. I had already identified the vehicle I wanted, and I was able to complete the entire transaction remotely with ease.
Vinh was outstanding—responsive, thorough, and attentive to every detail throughout the process. Financing was seamless as always—huge thanks to Elias for making it such a smooth and stress-free experience.
ECarOne continues to set the bar high. I wouldn’t hesitate to purchase from them again!
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by BMWX6
Aug 07, 2025 -
eCarOne responded
Greg, thank you for your continued trust and loyalty since your first purchase with us in 2016. Four vehicles later, we are honored to still be your go-to dealership. We are thrilled to hear that your Tesla Model X purchase was smooth and that Vinh and Elias provided the outstanding service you have come to expect. Your feedback means a great deal to our team and continues to inspire us to deliver at the highest level. Enjoy your new Tesla and thank you for being a valued part of the eCarOne family.
I recently purchased two cars from eCarOne and had an
absolutely excellent experience from start to finish – A++! Ahmad Assi and Ashraf Osman were professional, knowledgeable, and incredibly helpful thro
absolutely excellent experience from start to finish – A++! Ahmad Assi and Ashraf Osman were professional, knowledgeable, and incredibly helpful throughout the entire process. They went above and beyond to ensure everything went smoothly and made what could have been a stressful process feel effortless. I couldn’t be happier with my purchase and the service I received. Highly recommend eCarOne and especially Ahmad and Ashraf! Thank you for everything!
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by AhmedE
Jul 10, 2025 -
eCarOne responded
Thank you so much, Ahmed! We’re thrilled to hear about your excellent experience purchasing both the F-150 Raptor and Tesla Model Y. It means so much to us that this marks your family’s 3rd and 4th purchases with eCarOne. Ahmad and Ash will be proud to know they made the process seamless and enjoyable for you. Welcome (again!) to the eCarOne family—we truly appreciate your continued trust and support!
Vinh Le guided us through this process.
At the end, we have an excited son ready to start his summer and soon to be senior year in high school. Everyone was helpful and awesome! Thanks eCar
At the end, we have an excited son ready to start his summer and soon to be senior year in high school. Everyone was helpful and awesome! Thanks eCarOne!
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by Guillermo
Jun 05, 2025 -
eCarOne responded
Thank you for the fantastic review! We're so glad Vinh Le and the team helped make this a memorable experience. Congrats to your son on his new Volvo—what an exciting way to kick off summer and his senior year! Welcome to the eCarOne family!