Virginia Poole | Page 19

Outstanding Dealership We purchased a 2018 RX350L, our first SUV but our 5th Lexus. Three of them from this dealership. For the past 8 years we have had our vechicles servi We purchased a 2018 RX350L, our first SUV but our 5th Lexus. Three of them from this dealership. For the past 8 years we have had our vechicles serviced with you. John Lohne has been our service consultant and we could not be happier with his service! John goes out of his way to make sure we are always taken care of. Our latest purchase of the SUV, we had the pleasure of working with Virgina and it was the most amazing experience ever. We have never had such a more warm, knowledgeable, caring sales consultant ever. Virgina went out of her way to make the purchase a pleasurable and joyful experience from day of purchase to continued follow ups. Lexus of Melbourne is very fortunate to have such an amazing staff, from sales to finance to service. Please keep up the great service. Your facility is warm and welcoming, you are always made to feel special. Thank you. Sincerely, Toby & Jerry Oswald Melbourne Beach, Fl. More

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This is our dealership - wouldn't go anywhere else! We had an old Lexus that we purchased at a local Toyota dealer. We started going to Lexus of Melbourne for service. We love the atmosphere and the pri We had an old Lexus that we purchased at a local Toyota dealer. We started going to Lexus of Melbourne for service. We love the atmosphere and the prices are reasonable too. We had an older Lexus and were ready for a change into a new model. We are very pleased with the quality of our new RX and had a positive experience with the sales department. Shaun did a great job for us. Thanks! More

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New Lexus for my wife Tom, John and the Lexus team were outstanding. I purchased the car completely site unseen and they gave me fair value for my frade site unseen. Great Tom, John and the Lexus team were outstanding. I purchased the car completely site unseen and they gave me fair value for my frade site unseen. Great doing business with them. Thanks again. More

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4th new Lexus from Lexus of Melbourne Obviously, I have a good relationship with Lexus and the dealer, Lexus of Melbourne as this is my 4th new Lexus I've purchased from them. This time w Obviously, I have a good relationship with Lexus and the dealer, Lexus of Melbourne as this is my 4th new Lexus I've purchased from them. This time was exceptional once again as the dealer rep, Virginia Poole truly wanted to get me the right car for my needs...and did so much faster than I expected! I trust this dealer to be fair and honest and I'm not disappointed with my car purchases or the servicing of my vehicles with them. Virginia was knowledgeable and fun to work with...which is great since buying a car generally is not everyone's favorite task. I'd give her a 10 point rating in all areas! More

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Casual and Smooth Experience Bob and his associates made the buying experience nice and comfortable. They worked in concert to make the deal I wanted. A no pressure sale. I lef Bob and his associates made the buying experience nice and comfortable. They worked in concert to make the deal I wanted. A no pressure sale. I left a very happy camper. Thanks again all! More

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Great customer care Virginia took her time with us making sure all of our questions and concerns were answered. Before my car even arrived to the dealership she answered Virginia took her time with us making sure all of our questions and concerns were answered. Before my car even arrived to the dealership she answered every call, email,and text. Even if my question wasn't in her department she would find the answer for me. More

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Surprising Really enjoyed working with Virginia. She actually made spending my money fun. She is so energetic. upbeat and fun. Yet very professional. A good comb Really enjoyed working with Virginia. She actually made spending my money fun. She is so energetic. upbeat and fun. Yet very professional. A good combination. I now have a new Lexus and a new friend. Came in for an oil change for my Lexus and left with an entirely different Lexus. More

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Friendly environment The facility is top notch, clean, and organized. We were greeted at the entrance by an enthusiastic sales person named Virginia. Her patience and The facility is top notch, clean, and organized. We were greeted at the entrance by an enthusiastic sales person named Virginia. Her patience and knowledge allowed my wife and I to be open and candid about our purchase. Great Lexus memory. Thank you Virginia. Jack Neville More

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Wonderful experience My wife and I were overwhelmed with the amazing service from Virginia Poole and Nicle DeVos who went way past the extra mile to help us find rebates a My wife and I were overwhelmed with the amazing service from Virginia Poole and Nicle DeVos who went way past the extra mile to help us find rebates and discounts to make a new car affordable. Ed gave us a very clear uderstanding of the benefits of Lease optionss and we finally chose to lease rather then buy. Lexus of Melbourne gave us a very fair price for our trade in vehicle also. We highly recommend Lexus of Melbourne. More

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Car buying 101 It was my pleasure to shop and lease a 2018 ES350. I had the pleasure of working with Nicole and Virginia. Both people were polite, professional and e It was my pleasure to shop and lease a 2018 ES350. I had the pleasure of working with Nicole and Virginia. Both people were polite, professional and easy to deal with. I’m pleased with my car and the whole process. I’m looking forward to the first service in the beautiful service department. More

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