Virginia Poole | Page 18

Fantastic as always. The staff and service at the dealership is always second to none. Everyone goes above and beyond to make sure my every need has been satisfied. The staff and service at the dealership is always second to none. Everyone goes above and beyond to make sure my every need has been satisfied. More

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Great experience I wanted to inquire about a pre owned vehicle. I recieved some very helpful information and option on purchasing a new vehicle. I left with a new SUV. I wanted to inquire about a pre owned vehicle. I recieved some very helpful information and option on purchasing a new vehicle. I left with a new SUV. Very Pleased. More

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Top Notch Dealership and Staff I leased my RC350 for the first three years and could not be happier with my car and the entire staff at Lexus of Melbourne. Before deciding what I wa I leased my RC350 for the first three years and could not be happier with my car and the entire staff at Lexus of Melbourne. Before deciding what I wanted to do upon my lease end, Michael Green and Virginia Poole were both so wonderful to show me other cars to help make my decision. I was really tempted to switch to that FABULOUS new LC500. Wow, what a piece of work that car is. Never had a car excite me like that one and then I decided to be reasonable and kind to the car. An LC500 doesn’t want to be driven by a little grey headed woman like me that NEVER exceeds the speed limit and comes to a COMPLETE stop at every stop sign. So in the end, I decided to purchase my RC350 and leave that LC500 for the more adventursom driver! Oh if I were only younger that car would have been mine. Shaun Bozorg handled my lease buyout transaction and truly could not have been any nicer to work with. He did everything he could to make this transaction as easy as possible and definitely went the extra mile for me. I highly recommend Shaun and the entire staff at Lexus of Melbourne. I’ll never go anywhere else! More

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Virginia Poole Put The Fun Back Into Buying A New Car From the moment I met Ms. Poole I knew that she cared about her job, knew her product, and was willing to go the extra mile to make me happy. Prior to From the moment I met Ms. Poole I knew that she cared about her job, knew her product, and was willing to go the extra mile to make me happy. Prior to our appointment Virginia and I discussed what I was looking for in a new car, and when I arrived she was the professional that I thought she was--she was ready to show me cars that truly met my expectations. I did not have to flounder around the parking lot of the dealership--all I had to do was follow her lead and choose the one I liked the most. She accurately described all the changes, advantages and what makes the 2019 ES 350 so spectacular. Ms. Poole put a lot of effort in making the final purchase/negotiation process a pleasant, happy experience--that offered one the sense that owning a Lexus is being part of the Lexus dealership family. Her integrity, professionalism and attention to detail are responsible for making this sale happen.. More

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GREAT Experience! Virginia was a total pleasure to work with. Great service and very helpful, to be able to explain how things worked. Great personality and a lot of fu Virginia was a total pleasure to work with. Great service and very helpful, to be able to explain how things worked. Great personality and a lot of fun. Would work with her again More

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Excellent car buying experience. This by far was the best car buying experience I have ever had. Virgina took great care of me right from the start. I was looking for a used Tahoe t This by far was the best car buying experience I have ever had. Virgina took great care of me right from the start. I was looking for a used Tahoe that they had on their lot and I was able to take it home over night and really see how I liked it. The buying process was fast and easy and they even let me swap out my rims from my trade in and put them on my new car. I plan on buying my next car from them as well. More

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Great Car and Staff Virginia and the rest of the Lexus staff were very helpful! They helped me find the perfect car for an affordable price and worked with me to get a gr Virginia and the rest of the Lexus staff were very helpful! They helped me find the perfect car for an affordable price and worked with me to get a great deal. More

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As always the service with Melbourne Lexus Superb! The attention I receive each and every time I go to the Melbourne Lexus dealership is always top notch and excellent. The staff and quality of service The attention I receive each and every time I go to the Melbourne Lexus dealership is always top notch and excellent. The staff and quality of service is what keeps me coming back as this is my 5th Lexus from this dealership. The treat me like family and because of that I am a Lexus for life customer! More

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Stoked I swore I wasn't going to buy new again. But the 'new' price was almost as good as 'used' as I shopped around the country. Far a little more money, I I swore I wasn't going to buy new again. But the 'new' price was almost as good as 'used' as I shopped around the country. Far a little more money, I got protection for a long time. And Virginia was a joy to deal with. Really nice place to buy from. Comfortable More

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Great Sales and Service Have bought at least five cars from this dealership. Always easy to deal with and provides great price. Virginia and Rob are super nice and very custo Have bought at least five cars from this dealership. Always easy to deal with and provides great price. Virginia and Rob are super nice and very customer oriented. More

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