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Virginia Ridgeway
Virginia Ridgeway at Marlow Ford
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Virginia Ridgeway | Page 4

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Virginia Ridgeway

October 12, 2023

Dealership Rating
Employee Rating

it was okay nice doing business with them he was Curtis checked on us to make sure the car was running well and then recall the car back and check it out More

by mablefrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

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Oct 13, 2023

Marlow Ford responded

Thank you for choosing Marlow Ford! We're thrilled to hear about your experience with Curtis and our team. Our commitment is to ensure your car is not just a ride, but an adventure, and it's fantastic to know we could keep your wheels running smoothly and address any concerns promptly. Looking forward to serving you on many more exciting road trips ahead!

September 26, 2023

Dealership Rating
Employee Rating

I’ve never had any complaints about this dealership. My vehicle has always been taken care of in a timely fashion with no issues. More

by haleyta2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox , Kyle Davis

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Sep 27, 2023

Marlow Ford responded

We're thrilled to hear about your positive experiences with our dealership Haley! Our team works diligently to ensure every vehicle is well taken care of in a timely manner. We greatly appreciate your kind words and look forward to providing exceptional service for your vehicle in the future.

September 21, 2023

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Employee Rating

They have always gone above and beyond to take care of my family’s vehicles. Very professional, knowledgeable, and helpful. More

by hunter3054
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Helpful
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Sep 22, 2023

Marlow Ford responded

We're thrilled to hear that you've experienced our turbocharged service! At our dealership, we like to rev up the professionalism and put the pedal to the metal on knowledge. We're here to make sure your family's vehicles always ride in the fast lane of quality care!

September 19, 2023

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Employee Rating

Service tech seems to do a good job but the service writer isn’t honest More

by greenacresva
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 22, 2023

Marlow Ford responded

Thank you for taking the time to share your feedback about your recent service experience with us. Your satisfaction is our priority, and we appreciate you bringing this matter to our attention. If you have any specific concerns or would like to discuss your experience in more detail, please feel free to reach out to our customer service department. We value your business

September 16, 2023

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Employee Rating

They were fast, efficient, kind, and honest. You helped more than you know. Thank you! More

by Theekkx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Stombock, Anthony Cox, Darrell Greer

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Sep 16, 2023

Theekkx responded

Awesome awesome people.

September 14, 2023

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Employee Rating

Always quick to get you in and out. Everyone is very personable and willing to help. All my service work is done there. More

by wmwbway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox

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Sep 15, 2023

Marlow Ford responded

We're thrilled to hear that our team's speed and friendliness have made your visits enjoyable! At our service center, we strive to combine efficiency with a personal touch. We look forward to providing you with top-notch service for all your future automotive needs!

September 14, 2023

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Employee Rating

Courtesy and knowledge of Ford great staff very friendly and vertigo helpful great work done More

by clotahinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Helpful
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Sep 15, 2023

Marlow Ford responded

We're thrilled you had a "spin-tastic" experience with our Ford dream team! Our staff takes pride in navigating the automotive galaxy with a blend of expertise and friendliness. Thanks for cruising by, and we're already revved up for your next stellar visit!

September 02, 2023

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Employee Rating

Good group of dedicated people. From the sales force to the office staff, to the mechanics. They care for their customers. More

by thegoods0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lineweaver, JW Painter, Rob Stombock, Anthony Cox, Darrell Greer

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Sep 05, 2023

Marlow Ford responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our automotive team. Our dedicated salesforce, efficient office staff, and skilled mechanics are all committed to providing top-notch service to our valued customers. Your satisfaction is our ultimate goal, and we can't wait to continue serving you and your vehicle in the future. Drive safe and see you again soon!

August 26, 2023

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Employee Rating

Really good service. Repair was completed in a timely manner. They went above and delivered it to my house. More

by mnyhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Helpful
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Aug 28, 2023

Marlow Ford responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our top-notch service and that the repair was done promptly. Going the extra mile and delivering your item to your house is all part of our commitment to exceeding expectations. We're here whenever you need us again—wishing you a fantastic day!

August 19, 2023

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Employee Rating

Always ready to help. From sales to service this is where you need to go. More

by Michael Lauritzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cox, Darrell Greer

Helpful
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Aug 21, 2023

Marlow Ford responded

Wow, thank you so much for the 5-star reviews in all out categories, Michael!! This means so much to us. From the sales department, we are more than flattered and very happy that you are happy.

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