Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway | Page 5

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Virginia Ridgeway

November 23, 2024

Dealership Rating
Employee Rating

Best dealer that I have been to , and best customer service.. Marlow in Luray will be my dealer from now on !! Thanks so much.. More

by sewcool2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Marlow Ford responded

Thank you so much for your glowing review! We’re thrilled to hear that you had such a great experience with us at Marlow Ford in Luray. Providing top-notch customer service is always our priority, and it means the world to us that you’ve chosen us as your go-to dealership! Your trust and support motivate us to keep delivering the very best. Thanks again, and we look forward to serving you for many years to come!

November 05, 2024

Dealership Rating
Employee Rating

They were "Johnny on the spot" when we needed help! They were thorough in their assessment of our vehicle's malfunction and got us up and running in a timely fashion. More

by Logos Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Marlow Ford responded

Thank you, Logos Nana, for sharing your positive experience with Marlow Ford! We’re thrilled to hear that our team was able to provide timely assistance and thoroughly assess your vehicle’s needs to get you back on the road swiftly. Your kind words about our efficiency and dedication mean a lot to us, and we truly appreciate you choosing Marlow Ford. We’re here whenever you need us and look forward to assisting you again in the future!

November 01, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and the work was done as scheduled. I was very satisfied. More

by Susan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Shank, No contact with this department

Nov 06, 2024

Marlow Ford responded

Thank you, Susan, for taking the time to leave such a wonderful review! We’re pleased to hear that our team at Marlow Ford provided friendly service and completed your work as scheduled. Your satisfaction is our top priority, and we’re delighted to have met your expectations. Thank you for choosing Marlow Ford – we look forward to serving you again!

October 09, 2024

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Employee Rating

Marlow of Luray has the greatest service team. Their service leadership is seamless and incredible. The auto professionals and technicians are ultra qualified, no matter the age of the vehicle. More

by James Holsinger, Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox, J. Comer

Oct 10, 2024

Marlow Ford responded

Thank you so much for your fantastic review! We're beyond grateful that you've entrusted Marlow Ford of Luray with your remarkable range of vehicles, from your 1980 F350 rollback and 1970 fastback Mustang to your newer autos. It means the world to us to hear that our service team has earned your highest recommendation. We strive to provide seamless and expert care for every vehicle that comes through our doors, and knowing that we've met your expectations is incredibly rewarding. We look forward to continuing to offer top-rated service for your collection and appreciate your trust in us! Thank you again!

September 22, 2024

Dealership Rating
Employee Rating

Fast, courteous service. The staff was friendly and the mechanic was polite and professional. I will use this dealership again for the same service. More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Sep 23, 2024

Marlow Ford responded

Thank you, Darlene, for the wonderful 5-star review! We're delighted to hear that your experience at Marlow Ford was fast and courteous, with our friendly staff and professional mechanic providing excellent service. We're grateful for your trust in our team and look forward to welcoming you back for future visits. See you next time at Marlow Ford!

September 11, 2024

Dealership Rating
Employee Rating

Another great experience with Marlow Ford's service team. I appreciated the professionalism, quality of work and great communication. More

by dhgoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Sep 16, 2024

Marlow Ford responded

Thank you for your positive feedback! We’re delighted to hear that you had another great experience with Marlow Ford's service team. We take pride in our professionalism, quality of work, and communication, and it’s wonderful to know that these aspects stood out during your visit. If you need any further assistance, don’t hesitate to reach out. We look forward to serving you again!

August 27, 2024

Dealership Rating
Employee Rating

Love Marlow Ford Luray! !! JW does everything to get you a car. Great place!! Number 1. More

by Jhawkins0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Aug 30, 2024

Marlow Ford responded

Thank you so much for your enthusiastic review! We're thrilled to hear that you love Marlow Ford in Luray and had such a great experience. JW is indeed a superstar when it comes to helping our customers find the perfect car, and we're glad he could assist you. Your kind words about our dealership being "Number 1" truly mean a lot to us. Thank you again for choosing Marlow Ford in Luray—we're here whenever you need us!

August 15, 2024

Dealership Rating
Employee Rating

I am very pleased with every person that has spoken with me.& work with car. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Aug 16, 2024

Marlow Ford responded

Thank you, Sandra, for your amazing review!! I'm thrilled that everybody was super friendly, because that's how we roll. Have a fantastic summer, and if your vehicle decides to misbehave, just bring it to us, and we'll discipline it.

August 15, 2024

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Employee Rating

They did my recall work, I made an appointment for 10 am and it was finished by noon. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Aug 16, 2024

Marlow Ford responded

Thank you, Karen, for your fantastic review!! I'm so glad that everything was smooth n' fast! That is exactly how we like it to be! Have a wonderful summer, and if your vehicle gives you anymore trouble, just contact us.

June 09, 2024

Dealership Rating
Employee Rating

Service wás quick and courteous. Have dealt with this dealer for many years and have always been happy with the company's service. More

by lbbaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Jun 10, 2024

Marlow Ford responded

Thank you for the review! I'm happy that our service was great and has always been satisfying for you. I look forward to making our service improve the longer you stay with us. Have a wonderful day!

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