Vitaliy Khlebnikov | Page 3

This is my 2nd time having Vitaliy as my advisor and he never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my car. More

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I had a great experience at Herb Gordon Auto in Silver Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above and beyond by finding discount codes without me even asking, which I really appreciated. The service was completed quickly and efficiently, and the waiting area was clean and comfortable with snacks, coffee, and water available. Overall, a smooth and hassle free visit. I will definitely continue servicing my 2024 WRX here. More

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Work completed promptly. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. More

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I had to use my 4n1 assurance plan after all. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. More

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I interacted primarily with Vitaliy. He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this d He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this dealership and will certainly be returning when necessary in the future. More

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Fantastic service from Vitaly, as always. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. More

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On my last visit the service writer Vitaliy was exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for an exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for any future repair needs. More

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Vitality is a great representative for Herb Gordon. Ed is efficient, personable, knowledgeable, and helpful Ed is efficient, personable, knowledgeable, and helpful More

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Easy scheduling via app or web site. Service advisor met me at my car upon pulling into the service bay. Comfortable, but a little noisy wait area. Prompt service turnaround. Recommend Service advisor met me at my car upon pulling into the service bay. Comfortable, but a little noisy wait area. Prompt service turnaround. Recommend "Vitaly" who was professional and personable eith me. More

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The people providing service are friendly, and know what they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me. More

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