Vitaliy Khlebnikov | Page 3

Service was via Ecpress Serbice: no appointment. Work completed in time promised Customer Service is consistently excellent Work completed in time promised Customer Service is consistently excellent More

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They are competent, professional, courteous , and trustworthy. The service department is efficient and the waiting area is clean and comfortable. trustworthy. The service department is efficient and the waiting area is clean and comfortable. More

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Vitaly, my service advisor is wonderful. I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be per I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be performed. The free coffee is pretty good too! More

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Always EXCELLENT service and extremely friendly. Enjoy coming there and highly recommend the shop and service to all my friends and family. Enjoy coming there and highly recommend the shop and service to all my friends and family. More

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Always want see him . Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. Vitaliyalwsys very helpful and goes out of way to help . Thank U Viyaliy. More

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Vitaliy and Lori are great! I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being do I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being done and payment negotiated with Safelite. More

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This is my 2nd time having Vitaliy as my advisor and he never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my car. More

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I had a great experience at Herb Gordon Auto in Silver Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above and beyond by finding discount codes without me even asking, which I really appreciated. The service was completed quickly and efficiently, and the waiting area was clean and comfortable with snacks, coffee, and water available. Overall, a smooth and hassle free visit. I will definitely continue servicing my 2024 WRX here. More

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Work completed promptly. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. More

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I had to use my 4n1 assurance plan after all. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. More

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