Vitaliy Khlebnikov | Page 34
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
532 Reviews
Write a Review532 Reviews of Vitaliy Khlebnikov
January 09, 2021
Excellent service, thorough explanation of issues and options. Especially appreciate the assistance with best options for safety balance with minimizing costs. The extended warranty has already saved me options. Especially appreciate the assistance with best options for safety balance with minimizing costs. The extended warranty has already saved me a lot of money. The communication from Vitaliy is the best I've experienced from any service department. More
January 06, 2021
Vitaliy is a great repair customer service representative. He is very knowledgeable and explained everything to us about the necessary maintenance on our Subaru Outback. He gave us great advic representative. He is very knowledgeable and explained everything to us about the necessary maintenance on our Subaru Outback. He gave us great advice on judgement call concerning a repair and even called Subaru on our behalf. I would highly recommend Vitaliy and this Subaru dealership. More
December 08, 2020
The service department Herb Gordon is outstanding in every way. Vitaliy always provides exceptional customer service and is an absolute pleasure to work with. I highly recommend this dealership to anyon every way. Vitaliy always provides exceptional customer service and is an absolute pleasure to work with. I highly recommend this dealership to anyone looking for a pleasant experience every single time. More
November 30, 2020
Problem with AC/heat diagnosed incorrectly by a local mechanic who has serviced our other cars, and estimated repair costs at over $2,000. Brought the car in to Herb Gordon Subaru and Vitaliy and his mechanic who has serviced our other cars, and estimated repair costs at over $2,000. Brought the car in to Herb Gordon Subaru and Vitaliy and his team diagnosed the issue and found other undiagnosed problems and repaired everythingfor $1,500. Definitely going to recommend this service department to anyone with a Subaru! More
November 29, 2020
Always great service. Have been taking my car there for over 7 years now. Amazingly vast majority of the staff has not changed. Speaks volumes in multiple ways. over 7 years now. Amazingly vast majority of the staff has not changed. Speaks volumes in multiple ways. More
Other Employees Tagged: Claudia Herrera, Robert Jackson
November 25, 2020
I sent this already. When I clicked on images of staff the app dumped me out. It was a complicated intermittent problem. Because Vitally took me seriously, they monitored the car overnight found the prob the app dumped me out. It was a complicated intermittent problem. Because Vitally took me seriously, they monitored the car overnight found the problem and fixed it! More
Other Employees Tagged: Rodney Rogers
November 24, 2020
Extremely friendly, helpful and easy to work with. Al is great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility and working with me to get what I needed. More
Other Employees Tagged: Michael Roy , Alan Goldberg, Michael Goodman
November 19, 2020
I had another fantastic experience at Herb Gordon Subaru dealer located on Automobile Blvd, especially worked with the advisor, Mr Vitaliy Khlebnikov. He went above and beyond taking care of my car issues l dealer located on Automobile Blvd, especially worked with the advisor, Mr Vitaliy Khlebnikov. He went above and beyond taking care of my car issues like his own car. My car’s speaker went bad and the car rims were scratched over all and he took care of those all within 4 hours top and my car’s sound system and the rims are prefect!!! I just can’t thank him enough for all the brilliant service he provides time after time to the customers like me. Subaru dealer is very fortunate to have Mr Vitaliy Khlebnikov as the Advivor to keep returned customers satisfied. I am more than happy to recommend any potential and subaru customers to come to his shop for any car purchases or services in further. Best regards, Courtney Vo More

