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Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru

Vitaliy Khlebnikov | Page 7

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
480 Reviews
5.0

480 Reviews

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480 Reviews of Vitaliy Khlebnikov

October 14, 2024

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Employee Rating

Honestly, Mr. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. More

by Ayesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers, Jerell Latham , Michael Goodman, Luis Prada, Jim Walker

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Oct 17, 2024

Herb Gordon Subaru responded

Hi Ayesha, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 11, 2024

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Employee Rating

Services were great and ourff CC representative Vitaly has always been of great help to us and such a good person More

by ampisani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 10, 2024

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Employee Rating

I have been a customer since 1996. The service has been excellent since then. Vitally is an excellent service rep. Everyone is professional and helpful. More

by Judy Goldfarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Those behind the payment desk and the garage techs.

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Oct 13, 2024

Herb Gordon Subaru responded

Hi Judy, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 10, 2024

Dealership Rating
Employee Rating

Service was a 5 star, special shout out to my service advisor Vitaly. He was great, very helpful and very knowledgable of what he’s doing. More

by Mark12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 10, 2024

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Employee Rating

Car service promised on time. Quiet work area available. Not many cars in showroom to checkout. More

by Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Herb Gordon Subaru responded

Thank you for your feedback, and your 4-star review. If there is a specific model you were interested in looking at, we would love to invite you back to see and drive it. At your convenience, feel free to reach out to our General Manager, Ed Sarecky, to arrange. He can be reached at 301.890.4699 or esarecky@mileone.com. Thank you.

October 06, 2024

Dealership Rating
Employee Rating

I visited the dealer, and was helped by Mr Vitaliy Khlebnikov, he did an excellent service l appreciate it very much. Prof. Aggour More

by msaggour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

Oct 13, 2024

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 05, 2024

Dealership Rating
Employee Rating

I receive great service consistently from Herb Gordon. My service rep, Vitaliy is knowledgeable and thorough More

by Max Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Herb Gordon Subaru responded

Hi Max, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Oct 13, 2024

Herb Gordon Subaru responded

Hi Max, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 04, 2024

Dealership Rating
Employee Rating

Been going to this dealership for years now and Rodney takes great care of my Subaru during every regularly scheduled visit. Great communication throughout service and it's always done within good time. More

by Allison A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers , Debbie Colt, Laurie Axtell

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Oct 12, 2024

Herb Gordon Subaru responded

Hi Allison, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 13, 2024

Herb Gordon Subaru responded

Hi Allison, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2024

Dealership Rating
Employee Rating

They are always professional and friendly. And they have WiFi, so I don't have to miss work while I am waiting for my Subaru. More

by selena_healey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2024

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2024

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Employee Rating

Vitaliy was great! Been his customer for many years and he knows precisely my needs for my car. More

by Lahari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2024

Herb Gordon Subaru responded

Hi Lahari, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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