Vito Umbro | Page 24

DO YOUR JOB That's what Colonial Ford did for my wife and I ,like something out of the Patriots playbook .We been looking for New Taurus and found exactly what That's what Colonial Ford did for my wife and I ,like something out of the Patriots playbook .We been looking for New Taurus and found exactly what we were looking for. I stop by and spoke to Vito Umbro explained what i wanted , I told him I will be back with my wife . My wife and I arrived the dealership at 3 PM and they were closing at 5 PM on New Year's Day . Vito was with another customer ,so Art G. sales rep help this out until Vito was available Art brought car around for us to look at and go over the features . Vito had freed up with his customer. I thank Art for his help and Vito ask wife and I if Taurus was one we were interested in yes. Now for the fun part I had mind made up what I wanted for my trade how much I wanted to pay for car and the back-and-forth negotiating I was expecting never happened ( I was kind of disappointed ) Vito gave me my trade value in what it would cost me to purchase vehicle I was pleased because it was close to what I was looking for. I asked you got to give me a little bit more of my trade Vito went to his manager Dell he made a phone call went and looked my trade again then gave me what I asked . done deal not yet , Dell informed me of hic-up on credit I thought ok we won't be buying this car they going to jack up the interest ,Dell said no worries got deal done at low rate . My wife wanted to take the car that night i said we can wait Vito said no problem Taurus had already been prep but we were the last people there and I'm sure the people who work they wanted to go home closing time Jason Lehner sales manager told Vito he will do paperwork for him while he swap plates. Then Winston Internet sales tells Jason he will go check building make sure everything was lock up because i'm guessing the way he said it that was Jason's job. unbelievable experience bought a lot of cars in my life but such team effort couldn't go unotice . My wife wanted to mention Vito made her feel comfortable about the purchase he was upfront and you could tell just a good guy More

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Smooth and Awesome. Vito took time to get to know me what my budget needs were and made a great fit with a new Ford Escape. The entire experience was smooth, no issues a Vito took time to get to know me what my budget needs were and made a great fit with a new Ford Escape. The entire experience was smooth, no issues and If I had any questions after the purchase he would answer or find out the answer right away. Love my car , thank you Vito for making this experience an Awesome one . More

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Amazing Process Amazing experience easy car purchase ever. I recommend this dealership to everyone. I actually enjoyed it start to driving away.and I will be back aga Amazing experience easy car purchase ever. I recommend this dealership to everyone. I actually enjoyed it start to driving away.and I will be back again. More

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Perfect experience My salesman Vito was excellent. No pressure, He knew the car I was interested in. Shane in finance was very easy to talk with and very informative. I My salesman Vito was excellent. No pressure, He knew the car I was interested in. Shane in finance was very easy to talk with and very informative. I am 51 years old and have used one dealer for the past 20 years, This was my first purchase at colonial and it wont be my last. More

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Love Colonial Ford! Vito, Dell and Shane made the process of buying a car quick and painless. They answered all my questions, were easy to work with and sent me home in a Vito, Dell and Shane made the process of buying a car quick and painless. They answered all my questions, were easy to work with and sent me home in a new to me beautiful car! I would highly reccomend Colonial Ford! More

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2016 F550 Chasis Cab purchase My salesman was Vito Umbro. A Great Guy and he makes sure you are happy with the sale. Shane and Dell were also very helpful. My salesman was Vito Umbro. A Great Guy and he makes sure you are happy with the sale. Shane and Dell were also very helpful. More

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Great people Went in looking at a 2011 Ford SHO and walked out a happy customer. In and out and satisfied! Great price and the sales staff was helpful and happy! Went in looking at a 2011 Ford SHO and walked out a happy customer. In and out and satisfied! Great price and the sales staff was helpful and happy! More

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Vito Umbro Best Salesman!! We had the pleasure of being introduced to Vito Umbro when searching for a car at Colonial Ford in Plymouth. He was friendly, knowledgeable, kind and We had the pleasure of being introduced to Vito Umbro when searching for a car at Colonial Ford in Plymouth. He was friendly, knowledgeable, kind and patient. We explained our needs and finances and he immediately went to work to find a vehicle that was suitable. Today he went out of his way to "deliver the vehicle to us" due to scheduling conflicts. I would highly recommend Vito Umbro!! Thanks Vito....you're the best!! Also a great big THANK YOU to Shane Conroy, Business Manager for helping us secure the best loan for our situation!! More

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Horrible WOW ! Should have paid attention to all of the 1 Ratings. Was illegally sold a car with a "missing" title, got the run around, could not register o WOW ! Should have paid attention to all of the 1 Ratings. Was illegally sold a car with a "missing" title, got the run around, could not register or drive the vehicle, it was recommended we put dealer tags on it for a while (RMV says this is very illegal), rude managers, incompetent sales people, and too stupid to try and make a bad situation good. If they had even said "we are sorry, we made a mistake!" we might have just bought another vehicle and been done with it. Do not purchase a vehicle here! You have been warned! In hindsight it was a blessing in disguise ; got a better deal elsewhere! What a bunch of clowns. And also failed to mention the car had been in an accident ; not there responsibility legally ; but just extremely disingenuous all around. More

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Exceptional Customer Service,and Knowledge of Vehicle Would love to find more customer service like we received at Colonial Ford. Vito Umbro actually met us outside. Complimented husband on his parking t Would love to find more customer service like we received at Colonial Ford. Vito Umbro actually met us outside. Complimented husband on his parking technique. Off to a pleasant start to a great relationship with Colonial. I owned a Ford Edge for eight years. Interested in Escape and Edge. Ford. Mr.Umbro was extremely knowledgeable about the vehicles I was interested in buying. I brought a Titanium Edge. Sean McCathy was also a credit for the sale. More

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