Vito Umbro | Page 9
Sales and Leasing Consultant
Colonial Ford of Plymouth
11 Pilgrim Hill Rd
Plymouth, MA 02360
I have been in sales and leasing for 10 years ,Love working with customers finding them the right car truck suv. Also love family time with my two girls ,Traveling when I am on vacation ,Also fishing in Plymouth or Cape, If your looking for some one to take care of your automotive needs fell free to call me.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
20 yrs, 5 mos
Specialties & Trainings
Sales and Leasing Specialist, Ford Certified
Employee Video
254 Reviews
Write a Review254 Reviews of Vito Umbro
October 09, 2022
Colonial Ford of Plymouth 4. 4 (572) Ford dealer in Plymouth, MassachusettsClosed 657+ OverviewCarsReviewsPhotosUpdatesAbout Reviews from the web DealerRater 4.8/5 1,817 r 4 (572) Ford dealer in Plymouth, MassachusettsClosed 657+ OverviewCarsReviewsPhotosUpdatesAbout Reviews from the web DealerRater 4.8/5 1,817 reviews Facebook 4.1/5 115 votes Carfax 4.5/5 297 reviews Google review summary 4.4 (572) Rate and Review on Google Reviews Alltruck 58 recall 11 sticker 10 inspection 9 +6 Sort by Most relevant Newest Highest Lowest Jenn Nault 3 reviews just now NEW I traded in my ford focus for the ford escape on fri which would not have been done so smoothly without the help of our sales rep. Vito was very professional,understanding and patient through out the long process. I had my 2 year old with … More Bob Romero 2 reviews a day ago NEW Doreen Towns 1 review 2 days ago NEW Great job; I appreciate the discount coupon, I Really do! VON SADOSKY 1 review 2 days ago NEW Best price on oil change in the area. Brianna is such a pleasure to deal with. Mark Cazeault 2 reviews 3 days ago NEW Brianna did a great job communicating . She explained what was needed, how much and when it was ready to go. Thanks Ken G 2 reviews 4 days ago NEW Great purchase experience except the dealer installed options which were stuck in back-order. This was a first edition, so they should have had time to stock up, ya know?! … More doreen davis Local Guide·32 reviews 5 days ago NEW Love this place they actually fix my truck the right way alex eaton 5 days ago NEW Tim Gover 5 days ago NEW Pam Henley 1 review 6 days ago NEW Very professional. Delivered as promised. Actually went the extra mile. Remembered a small detail from my last visit and took care of without my mentioning it. Lynda Fenton 6 days ago NEW M Wright Local Guide·467 reviews·70 photos 6 days ago NEW Stay away from getting your car serviced at this dealer! My customer experience was horrendous! I felt VERY taken advantage of ($1300 for repairs up front only to have the TCM fry after driving it 1.5 miles). The actions and the steps taken … More Colonial Ford of Plymouth (Owner) 4 days ago Good morning John, I'm sorry you were disappointed with your visit. We always try to provide best customer service to our valued customers. If you would like to discuss this further, please contact me directly 774-773-3520. Thank you, Bruce Kelly Service Manager roger janson 4 reviews a week ago NEW Nicholas Munroe 2 reviews·24 photos a week ago NEW Mike in the body shop was a prompt professional who helped me get my truck repaired back to its original immaculate condition. I couldn’t be happier with what Mike M. and his team did for me in the body shop! Thanks again for the great service beginning to end! David Vieira Local Guide·42 reviews·3 photos a week ago NEW Didn't give my wife a vehicle when they took. The car for a full day for recalls then couldn't fix the recall DOUGLAS HOOK 23 reviews a week ago NEW Found the truck I was looking for online. We talked, texted, and emailed back and fort with Joe O. about it. He was extremely responsive and accommodating to our request. We also interacted with business manager Nick H. who was also very … More James Stinson a week ago NEW Bruce McNamee 1 review a week ago NEW very easy to do business with terrific waiting area as well Chuck Hashem 3 reviews a week ago NEW Nice service dept, No issues, fast and courteous Christopher Shanahan 4 reviews a week ago NEW My experience while visiting was excellent. Danielle was very courteous and provides excellent service. Daniel Bondarek 2 reviews a week ago NEW Great and timely service. Wonderful and helpful crew. Would highly recommend. https://www.dealerrater.com › dealer Colonial Ford of Plymouth - Ford, Service Center, Used Car Dealer - Dealership ... 1817 Reviews of Colonial Ford of Plymouth - Ford, Service Center, Used Car Dealer Car Dealer Reviews & Helpful Consumer Information about this Ford, ... 4.8 (1,817) https://www.dealerrater.com › dealer Colonial Ford of Plymouth - Dealership Reviews - DealerRater Read 1814 Reviews of Colonial Ford of Plymouth - Ford, Service Center, Used Car Dealer dealership reviews written by real people like you. 4.8 (1,814) https://www.colonialford.com › revi... Reviews | Colonial Ford of Plymouth We came in knowing what we wanted to look at. Everyone was professional, there was no pressure and they made the process easy. Read more. DealerRater logo. https://www.facebook.com › reviews Colonial Ford of Plymouth, MA - Reviews | Facebook | Car dealership Great customer service. Easy to book, fast and courteous. 1 Like2 comments. 4.1 (115) https://www.cars.com › Dealers Colonial Ford - Plymouth, MA - Cars.com Colonial Ford of PlymouthMA has been selling and servicing Ford vehicles in Southern Massachusetts for over 50 years. We are a business that has built a ... 4.9 (2,889) https://www.cars.com › ... › Reviews Colonial Ford Reviews - Plymouth, MA - Cars.com Over the last year their service department has become awful. All the good service advisors have left and now their is this new one with the last name of smith ... 4.9 (2,839) https://www.carfax.com › Reviews-... Colonial Ford in Plymouth, MA | CARFAX Colonial Ford Service in Plymouth does it right! 5 stars out of 5! Anthony C will get your car in the maintenance bay early and finished as soon as possible. 4.5 (297) How can I contact Colonial Ford in Plymouth, MA? What are the shop amenities offered by Colonial Ford in Plymouth, MA? https://www.auto.com › dealers › co... Colonial Ford - Plymouth, MA Dealership - Auto.com My visit couldn't have been better, The facility is immaculate and the service was excellent! All of the staff were very helpful, courteous and extremely ... 4.9 (2,798) People also search for Feedback https://www.indeed.com › cmp › re... Working at COLONIAL FORD in Plymouth, MA: Employee Reviews | Indeed.com I really did enjoy worked at colonial ford. I painted cats there. I would probably still be there if my boss didn't try to fight me one day. He has since been ... 2.8 (11) Related searches https://www.bbb.org › ma › profile Colonial Ford, Inc. | Better Business Bureau® Profile This organization is not BBB accredited. New Car Dealers in Plymouth, MA. See BBB rating, reviews, complaints, & more. https://www.newcars.com › plymouth Reviews of Colonial Ford - Car Dealers - NewCars.com We had a very good experience with Colonial Ford of Plymouth Ma. Vito Umbria was our salesman, he made the process very easy. Does recommend this dealer ... 4.9 (2,885) https://www.carwise.com › ... › 02360 Colonial Ford Collision Center in Plymouth, MA, 02360 | Auto Body Shops If your vehicle needs auto body repair, check out Colonial Ford Collision Center with real ratings and reviews in Plymouth, MA, 02360. https://www.edmunds.com › all › co... Colonial Ford Car Dealership Plymouth Massachusetts - Edmunds He made the whole process easy, and was very knowledgeable. I would definitely recommend him! ... Best Buying Experience! ... We have purchased our 5 Ford vehicles ... https://www.capitalone.com › cars Colonial Ford Inc in Plymouth, MA | Capital One Auto Navigator “Service appointment was easy to schedule and they kept me informed every step of the way. A couple interior trim pieces didn't go back on like they were ... https://www.kbb.com › dealers › col... Colonial Ford car dealership in Plymouth, MA 02360 | Kelley Blue Book Search new car inventory at Colonial Ford in Plymouth, MA 02360. Find dealer specials and view ratings and reviews for this car dealership. 4.6 (567) · Get free price quote https://www.yellowpages.com › colo... Colonial Ford in Plymouth, MA with Reviews - YP.com - Yellow Pages Phenomenal experience all the way around! Went in for service and left with a new truck! Made the switch from Chevy to Ford! My salesman Joseph was… https://www.buycolonial.com › colo... Colonial Ford of Plymouth Wins 2021 Dealerrater Consumer Satisfaction Plymouth, MA – 2/23/2021 – Colonial Ford was awarded a 2021 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation ... https://www.linkedin.com › ... Dwight Coblazo - Internet Director - Colonial Ford of Plymouth, MA | LinkedIn Plymouth, Massachusetts, United States · Internet Director · Colonial Ford of Plymouth, MA Consistently performed daily follow ups with new emails and calls and also sales appointments that did not purchase. ... Worked several makes and models for 6 ... https://www.autotrader.com › coloni... Colonial Ford - Plymouth, MA - Autotrader Results 1 - 25 of 159 — Colonial Ford at Autotrader. View new, used and certified cars and get auto financing from a Plymouth car dealer. Jenn Nault 3 reviews just now NEW I traded in my ford focus for the ford escape on fri which would not have been done so smoothly without the help of our sales rep. Vito was very professional,understanding and patient through out the long process. I had my 2 year old with me which he was also very kind about. He made the overall expierence a huge win for everyone involved and I am so grateful!! Thank you Vito for getting me into my dream car. :) More
October 05, 2022
The website was clear and very helpful. We were able to select the car we were interested in. We made an appointment to see the car and bought it that day. Vito was our sales person. He let We were able to select the car we were interested in. We made an appointment to see the car and bought it that day. Vito was our sales person. He let the car sell itself. There was no pressure. More
October 04, 2022
We had a very good experience with Colonial Ford of Plymouth Ma. Vito Umbria was our salesman, he made the process very easy. Plymouth Ma. Vito Umbria was our salesman, he made the process very easy. More
Other Employees Tagged: Greg Russell, Brenden Smith
September 30, 2022
Where do I start. Well I made an appt. To test drive a vehicle available in used car inventory. Upon my arrival the car was upfront waiting for me. I have this thing w Well I made an appt. To test drive a vehicle available in used car inventory. Upon my arrival the car was upfront waiting for me. I have this thing with windshields being clean so I squirted the wash and when I turned on wipers they didn't work. I'm glad I didn't leave the lot yet because I couldn't really see were I was going. I went inside and reported it to the Manager who was very helpful. I honestly should've left at thar point. The salesman said "let me see if we have a similar vehicle within our inventory." I agreed to wait and see what was available. Yes there was one similar make and model so I decided to go for the test drive. It drove nicely, but it didn't have alot of room being a different model. We sat down with the salesman to go over my trade in and what I was available to put down. Long story short the numbers seemed okay and I was approved for the loan with a pay off on my trade which was around $2800. My Son was getting out of school so his Dad took my vehicle to pick him up & return. While he was gone I went into go over the paperwork and sign agreement. He was very straightforward with the information about purchasing an extended warranty. I agreed with him and he had them apply the Resistall Protective Coating while we waited for things to get tied up. My Son and his Father returned so I began to empty my belongings from my trade. Due to the fact that time was working against us, an appt. Was made for me to bring my car back for a sticker and the second key to be made.I drove the car home and I didn't go anywhere over the few days until it was time for my appt. There were a few concerns I had after checking the car over before heading to the dealership for my appt. I expressed these concerns to the salesman and his response threw me off. I didn't know what to say in response other than to tell him how my trade qualified KBB valued $4,000 more than I was given. It was in good condition with new tires and battery being a 2013 with low mileage for owning the SUV for 7 years keeping up with maintenance. I shrugged off the cranky comment and the manner in which he presented himself learning about the few issues. You would think these concerns and repairs were coming out of his pocket. I really liked him when we came to the agreement. With that being said I started to see his mannerisms change. I was at a complete loss of words at this point! I'm disabled with significant health issues. He suggested I walk across the street to the bank for cashiers check and the CVS for a cold drink. They had coffee,water and pastries which was impressive. I'm not completely dissatisfied with the treatment I received overall, but if you're miserable with your job working with general public and you are continuing to make it a point of doing the review there is now a fine line! I had great interactions with the rest of the staff & my 1st impression of the salesman and his attitude and borderline harassing me to do the review. So for those reasons I wouldn't recommend anyone I care about go there and I will most likely get my vehicle serviced at a closer Ford dealership! I have quite an attitude as well If I'm dissatisfied and this guy should really retire or work for a company not having to deal with customer service!!! More
Other Employees Tagged: Nick Healey, Brandon and A Manager that I can't recall his name!
September 30, 2022
We came in knowing what we wanted to look at. Everyone was professional, there was no pressure and they made the process easy. Everyone was professional, there was no pressure and they made the process easy. More
Other Employees Tagged: Greg Russell
September 30, 2022
Purchased my second vehicle in three years this week from Colonial. My salesperson, Vito, was great. He made the buying experience very enjoyable. Nick in the finance department was great too! Thank you! Colonial. My salesperson, Vito, was great. He made the buying experience very enjoyable. Nick in the finance department was great too! Thank you! More
Other Employees Tagged: Nick Healey
September 30, 2022
Buying a truck right now it was awful. Vito made it easy. Professional, fast, and best prices I could find. Go to Colonial and ask for Vito. He’ll get you what you want. Vito made it easy. Professional, fast, and best prices I could find. Go to Colonial and ask for Vito. He’ll get you what you want. More
September 27, 2022
I am a long time Ford driver. Recently, I went to colonial ford in Plymouth for the first time to purchase a new car. I will never use another dealership or salesman again, Vito w Recently, I went to colonial ford in Plymouth for the first time to purchase a new car. I will never use another dealership or salesman again, Vito was very helpful and professional. I am not usually one to write reviews but had to commend this location as well as Vito for the great hospitality and assistance. Be sure to ask for Vito! More
September 24, 2022
Great location, enjoyed the drive out to Plymouth. Very clean and good selection compared to other places. Enjoyed working with Vito he is a good guy very honest and professional Very clean and good selection compared to other places. Enjoyed working with Vito he is a good guy very honest and professional More
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