Viviana Saenz | Page 36

Good service; knowledgeable staff Work done on time; nice waiting room; everyone was friendly; easy location for me to get to. waiting room; everyone was friendly; easy location for me to get to. More

by Dmarkley2 Verified Customer Verified Customer

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Everybody I talked to was nice and I didn't have an appointment but they still serviced my car as a walk-in which was super nice. Everything went smoothly appointment but they still serviced my car as a walk-in which was super nice. Everything went smoothly More

by lillymccarthy01 Verified Customer Verified Customer

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Service advisor was very helpful with recall issue. Also, since Norm Reeves did not have all the service history for the vehicle Viviana asked additional questions regarding other items that may need s Also, since Norm Reeves did not have all the service history for the vehicle Viviana asked additional questions regarding other items that may need service. More

by Reid Verified Customer Verified Customer

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My ratings along with the extended warranty I aquired from them & as their recommendation, are the exact reasons Norm Reeves dealership is # 1& largest seller in the world ?? ..Thank you from them & as their recommendation, are the exact reasons Norm Reeves dealership is # 1& largest seller in the world ?? ..Thank you More

by Davidandsmarty Verified Customer Verified Customer

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I moved to the area 1 1/2 years ago. This was my FIRST time at this dealer. All of the things noted for attention were not addressed. Although a couple were due to lack of parts. (I was This was my FIRST time at this dealer. All of the things noted for attention were not addressed. Although a couple were due to lack of parts. (I was able to locate compatible parts, which I will have Norm Reeves install) Some other things like leaking distributor seal were not done. I don't know why. This vehicle has been maintained only by authorized Honda dealers since new (Long Beach Honda). I will continue to use this dealer unless circumstances warrant a change. Viviane was very cooperative, but my issues were not all resolved. More

by Wezeilinger Verified Customer Verified Customer

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When I noticed the issue in my vehicle I called. The dealership was able to get my a appointment the same day. The dealership was able to get my a appointment the same day. More

by Grjones5050 Verified Customer Verified Customer

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Terrible sales and maintenance experiences Waited nearly 3 hours for an oil change. Other people came after me and somehow left before me 3 hours for an oil change. Other people came after me and somehow left before me More

by derrekle Verified Customer Verified Customer

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Super friendly, excellent service, and would return for service Answered all my questions. very knowledgeable and prepared me for what to expect with service service Answered all my questions. very knowledgeable and prepared me for what to expect with service More

by Daniel.Oreta2 Verified Customer Verified Customer

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Always top notch No You always are treated God at norm Reeves Honda Huntington beach Reeves Honda Huntington beach More

by Monabucci Verified Customer Verified Customer

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Amazing! Vivian has dealt with me in multiple times and she is a rockstar always goes above and beyond Vivian has dealt with me in multiple times and she is a rockstar always goes above and beyond More

by Sandii_LA Verified Customer Verified Customer

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