Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 4

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
391 Reviews
4.9

391 Reviews

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391 Reviews of Viviana Saenz

November 18, 2025

Dealership Rating
Employee Rating

The experience was easy with Viviana. She helped me make arrangements to get my car repaired. More

by emaciol55
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Nov 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana really knows how to keep things flowing! We're so glad the arrangements for your repair were so easy. If you need anything else, feel free to give us a call or contact us online.

November 12, 2025

Dealership Rating
Employee Rating

She was great at communicating what was broken with my car and looking to see if it was covered by my warranty before she called me. So she had all the answers before she talked to me. She was helpful for More

by Ericavictorino13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like your advisor worked a little bit of magic behind the curtain, Erica! From warranty checks to setting up your rental, she made sure every detail was handled before you even had to ask. That’s service that truly goes the extra mile. Thanks for sharing your experience!

November 12, 2025

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Employee Rating

Tony was great and took care of all my needs. Fixed the problem swiftly. Everyone at HB Honda has been beyond helpful. More

by rkoppel22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Norm Reeves Honda Superstore - Huntington responded

Tony approached every detail with the skill of a skilled artisan, ensuring your vehicle was cared for with precision and expertise. We're so glad that the team worked seamlessly together to resolve the issue quickly. Your experience reflects the craftsmanship we aim to deliver every day. Thank you!

November 07, 2025

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Employee Rating

Great service. Viviana was excellent with her communication and service I will continue to bring my 3 Hondas to Huntington Beach Honda, and will probably purchase o More

by rbpb4
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Nov 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Driving over an hour for Viviana’s service? Sounds like your Honda road trips just got a new destination: Honda Huntington Beach. Thanks for trusting us with all three Hondas. We’re honored to be part of the journey!

October 24, 2025

Dealership Rating
Employee Rating

The appointment was easy to make, but had problems updating it online. Everyone was professional and courteous. All work was explained thoroughly and questions were addressed. More

by radiomode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Our service crew takes pride in its speed, precision, and excellent customer service. Reading your review means we can give them an A+ in every category! Thank you for trusting our team with your car.

October 22, 2025

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Employee Rating

I always go to Viviana she is always helpful with what I need on my car. I trust her. More

by Suzannecp
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Oct 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is proud to be your go-to person for auto service! It's easy to see why, too. We appreciate the perfect rating, Suzanne. Viviana and the crew look forward to seeing you again!

October 16, 2025

Dealership Rating
Employee Rating

Viviana has been our service advisor for 7 years. We wouldn’t want anyone else! We trust her and appreciate her so much!!! I can’t say enough about how much of a blessing she is to us! More

by Bryan.W.Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Stories like yours always make our day, Bryan! Viviana is happy to be your go-to person for service over the years. There are many more ahead, and we're looking forward to hearing about all the adventures you have in the meantime. Whenever it's time for service or your next Honda, we're here for you!

October 14, 2025

Dealership Rating
Employee Rating

Wonderful. It was great. Viv was great rep. The best. Viviana was a great service rep. I always trust her judgement and experience. More

by Vitomr2001
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Oct 15, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is officially earning her superhero cape from this review! Knowing you trust her judgment and expertise makes all the difference, and we’re thrilled she continues to deliver top-tier guidance. Thank you so much, and you can request your next service appointment online whenever you need it.

October 10, 2025

Dealership Rating
Employee Rating

I came in with no appointment and they took care of me within a few minutes. I ordered a new visor, the part was there the next day and they installed it as I waited. The technician also helped me out b More

by gschwab5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Oct 13, 2025

Norm Reeves Honda Superstore - Huntington responded

It looks like our technicians pulled some serious magic to get everything installed perfectly! We’re glad your visor and console lid are now ready for action. Thanks for letting us be part of the fix-it fun.

October 09, 2025

Dealership Rating
Employee Rating

Norm Reeves is dependably exceptional, as is Viviana. Viviana is caring, honest, professional, and very nice. More

by Mgtoiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for this kind review! Viviana’s the kind of person who explains things plainly and treats people with respect, so your words really land. We’ll let her know she’s got fans. Until next time!

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