Vladimir Nagapetov
Internet Sales Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
Dealership Experience
6 yrs, 4 mos
Languages Spoken
English
Russian
31 Reviews
Write a Review31 Reviews of Vladimir Nagapetov
April 18, 2024
Began working with them to get info on a trade / purchase. Was sent a price online and was told there was additional discount being offered for employee pricing. However they could not be specific o purchase. Was sent a price online and was told there was additional discount being offered for employee pricing. However they could not be specific on what it was, worked to get numbers but they were not being transparent. Seemed very sketchy. More
February 19, 2024
I buy it second car in this Toyota Heritage Owings Mills. I love this place very much , services excellent . Vlad and Brian excellent job. I recommend for all my friends this place. Mills. I love this place very much , services excellent . Vlad and Brian excellent job. I recommend for all my friends this place. More
Other Employees Tagged: Brian Park
April 28, 2023
I have been buying cars for 40 years, the team at heritage was the best, Katie and Jason along with Vlad and Corbin and Stephanie were helpful knowledgeable and patient with me from start to finish heritage was the best, Katie and Jason along with Vlad and Corbin and Stephanie were helpful knowledgeable and patient with me from start to finish It was a great experience purchasing my car, Nowadays thats hard to find in the automotive industry, I would definitely purchase again at Heritage Toyota, Thank you to the staff More
Other Employees Tagged: Stephanie Thornton, Katie Harold, Jasson Bonilla Avalos , Corben McClary
August 07, 2022
They have always provided for me and my son We have purchased all our vehicles from them. We have not had any problems. True some cars were not in stock but they do everything to please you even if it' purchased all our vehicles from them. We have not had any problems. True some cars were not in stock but they do everything to please you even if it's at another store. They will bring it to you! More
Other Employees Tagged: Evon Greene, Stephanie Thornton
June 30, 2022
Contacted & visited the Dealership regarding Factory ordering a car. Dealership refused to show the the total out the door price. Charging over msrp and charging fake fees and Dealer add ons. That custo ordering a car. Dealership refused to show the the total out the door price. Charging over msrp and charging fake fees and Dealer add ons. That customer doesn't want on there new car. This is not a place to do business with as they are in the business to cheat and overcharge customers. More
Other Employees Tagged: Tony Pulignani, Jan Braverman, Nick Kilby, Dave Bambino, Alex Kaftol , Arbaz Ayub, John Kim
April 28, 2022
Jeffrey Evers was absolutely superb. He went out of his way to help us with the purchase of a rare blueprint color new 2022 Toyota Highlander Limited AWD that no other dealer in the regi He went out of his way to help us with the purchase of a rare blueprint color new 2022 Toyota Highlander Limited AWD that no other dealer in the region could obtain in this time of unprecedented supply chain limitations. He was very courteous, professional and helpful in every way. I highly recommend Jeffrey to anyone who is interested in buying a new vehicle from this dealership. Even the managers were courteous in this dealership, which was a very pleasant surprise! More
Other Employees Tagged: Jeffrey Evers, Adrian Garcia, Michael Hampton, John Kim
March 03, 2022
Waited 2 days to hear back after 1st contact. Listings are deceiving as they don’t have the vehicles that are advertised because they were “just sold today” no matter if it was just listed. Also Listings are deceiving as they don’t have the vehicles that are advertised because they were “just sold today” no matter if it was just listed. Also not a fan of sneaking in a surcharge for non-local buyers because they “think” you can’t get a better deal. Like to collect your personal info so they can keep contacting you about buying a car. More
Other Employees Tagged: Evon Greene , Seth Chadwick-Imai, Bristol Jordan
March 01, 2022
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Jipeng Wang was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Jipeng Wang was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More
Other Employees Tagged: Jipeng Wang , Manalee Zarrabian
December 29, 2021
Eugene Bush helped me secure the hard to find RAV4 prime that I wanted. I live in North Carolina, so everything was a little more complex this way. We talked a few times and I emailed back and forth many ti that I wanted. I live in North Carolina, so everything was a little more complex this way. We talked a few times and I emailed back and forth many times, and he always responded in a timely manner and answered my questions to the best of his knowledge. When I finally flew to Baltimore to pick up the vehicle he was super friendly and it was a pleasure to buy a car from him and Heritage Toyota. I was worried along the way that things might go wrong at any point since it was an out of town purchase, but it all just went so smooth and I love my new RAV4. Thanks Eugene!! More
Other Employees Tagged: Will Brown, Eugene Bush
November 06, 2021
Thank you so much Jipang Wang Im very happy that I was patient and waited for the vehicle to arrive. I really appreciate your help. I’m very grateful. patient and waited for the vehicle to arrive. I really appreciate your help. I’m very grateful. More
Other Employees Tagged: Erika Hodge , Stafford Horetz, Arthur Masandilov, Jipeng Wang