Walter Fields

I am writing to formally document the issues I have experienced with a vehicle purchased from Advantage Chevrolet. I began the purchase process over the phone and traveled from Buffalo, New York, on experienced with a vehicle purchased from Advantage Chevrolet. I began the purchase process over the phone and traveled from Buffalo, New York, on May 30 to pick up the vehicle. Before traveling, I specifically asked about the Carfax and vehicle history. I was told everything was good, aside from a minor front-end collision resulting in less than $500 in reported damage. No other major issues were disclosed. Before leaving the dealership, the Service Brake Assist warning light came on. I was told the brakes had recently been serviced and that the code had simply not been reset. The vehicle was kept in the service department for approximately an hour and a half, and I was told the issue had been fixed. Approximately 150–200 miles into my drive home, the warning light came back on. I immediately contacted the salesman and continued following up. About a week later, I was told to make an appointment with a Chevrolet dealer. When the vehicle was finally inspected, I was informed that the driver-side front caliper was seized and that the vehicle needed brake pads and rotors. I also learned that the master cylinder was bad and that the engine and cabin air filters were severely clogged. I repeatedly attempted to contact Advantage Chevrolet but was often sent to full voicemails or people who no longer worked there. I eventually spoke with the general manager, who told me it was a "done deal" and essentially told me to "xxxx off." On July 28, the truck broke down on the highway and had to be towed to Jim Murphy Chevrolet. I was informed that the engine had seized. I was also told that the vehicle had previously been sold twice at auction due to engine-related issues, information that was never disclosed to me when I purchased the truck. I relied on the information provided by Advantage Chevrolet when making this purchase and would not have purchased the vehicle had I known about its prior engine problems and mechanical condition. More

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Mr. Fields' customer service was excellent. He was very responsive to my questions about the vehicle and the financing. He made me feel comfortable enough to make a final decision and purchase that day. He responsive to my questions about the vehicle and the financing. He made me feel comfortable enough to make a final decision and purchase that day. He and his team were very knowledgeable and professional throughout the entire purchase process. I had nothing but a positive experience and would highly recommend Advantage Chevy of Bridgeview. More

by Lynn F Verified Customer Verified Customer

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Denzell you are a wonderful sale mans I loved having him help me find the car for me. You can tell he love to see people happy I’m so happy that he help me he is truly a blessing I would come again. Wonderf help me find the car for me. You can tell he love to see people happy I’m so happy that he help me he is truly a blessing I would come again. Wonderful person and I left with a 2026 trailblazer that I am so excited about. Great job Denzell!!!! Five stars are definitely given great person! Great Job! More

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I received a great experience from both Jason and Jeff and all the people involved in my purchase of the 2026 Trax Activ. I was extremely pleased with the entire experience. and all the people involved in my purchase of the 2026 Trax Activ. I was extremely pleased with the entire experience. More

by drakewolan Verified Customer Verified Customer

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If I could give 10 stars I would! I had a fantastic experience with this dealership from start to finish. The staff was incredibly personable and knowledgeable, taking the time to I had a fantastic experience with this dealership from start to finish. The staff was incredibly personable and knowledgeable, taking the time to answer all my questions and make sure I felt comfortable throughout the entire process. What I appreciated most was the no-pressure approach... they genuinely wanted to help me find the right vehicle rather than push a sale.The pricing was very reasonable, and they were able to secure me a great interest rate, which made the whole purchase even better. After the sale, they even followed up to make sure everything was going well, which really shows they care about their customers beyond the transaction.If you want a smooth, stress-free, and genuinely enjoyable car-buying experience, go HERE! Shout outs to Jason, Jeff, Walter and Larry... DREAM TEAM! 🔥🔥🔥 More

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We drove an hour to make sure we got the best Blazer at a great price with exceptional service! Walter Fields is the MAN! We'll definitely be returning in the future. Highly recommended! great price with exceptional service! Walter Fields is the MAN! We'll definitely be returning in the future. Highly recommended! More

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