Walter McDonald | Page 2

This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tier, and I never felt rushed or pressured. Phaeng was exceptional—very patient, attentive, and made sure I was comfortable and confident in my decision. This is the kind of experience that keeps you coming back. More

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Very professional and knowledgeable about the vehicles. Reached out to me to stay current on my buying process. Reached out to me to stay current on my buying process. More

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Grace is a great salesman. She will do her best to help you find the best deal! I highly recommend her as your salesperson. She will do her best to help you find the best deal! I highly recommend her as your salesperson. More

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I had a great experience with April. She helped me get a new vehicle as a first time buyer and I really appreciate how patient she was with me. Love this dealership and I recommend April She helped me get a new vehicle as a first time buyer and I really appreciate how patient she was with me. Love this dealership and I recommend April 100% More

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What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then cam Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then came Walt McDonald, the GSM, he gave me a great deal and made me feel valued and my business appreciated. Lastly, Evander, the Business Manager brought it home in the end. What a Trio! More

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April was the best. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. More

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This is the 2nd vehicle that we have purchased from this dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. More

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Horrible. Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night b Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night before out from under us. Spent 4 hours trying to get us to purchase a color we didn’t want, they weren’t honoring the quote and kept producing numbers for the vehicle we didn’t want. Kept asking to have Catonsville send over a truck matching the original one we received the quote on and they ignored our requests forcing us to drive further to Heritage Toyota Catonsville to get the truck we wanted. Hopefully they have better customer service in Catonsville. More

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We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase another vehicle now. This us an amazing dealership and staff! More

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Absolutely AMAZING. 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything do 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything down to warranty approval rates and extended car care and I would 100% come back to finance with her again. She wants the best for her customers. Gregory was my sales associate. He was THE best car salesman I have met. He is real, down to earth, no xx, and truly wants the best for you. He spent all night going out of his way to take care of me. More

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