Wendell Collins | Page 15

New purchase Decided to purchase a new vehicle while having service completed. Staff was extremely patient in finding a plan that met my needs. This is my second n Decided to purchase a new vehicle while having service completed. Staff was extremely patient in finding a plan that met my needs. This is my second new vehicle purchase and the service is top notch. More

by jazzy11 Verified Customer Verified Customer

Report | Print

Professional and void of the typical dealership nonsense My compliments to the team Roswell Infinity of North Atlanta. My buying experience was a professional transaction without the typical nonsense of mos My compliments to the team Roswell Infinity of North Atlanta. My buying experience was a professional transaction without the typical nonsense of most dealerships. They had a fair price posted on the vehicle that I wanted, the salesman facilitated the paperwork professionally, and we completed the transaction in short order. I would purchase from this dealership again. More

Report | Print

Not quite great, but pretty good overall Kristen Chernik is the reason I bought here....smart, classy, honest. Wendell Collins also was the right choice for her to refer me to once she got m Kristen Chernik is the reason I bought here....smart, classy, honest. Wendell Collins also was the right choice for her to refer me to once she got me there.....humorous and laid back style was best for me. When Kristen couldn't get approval to beat/match the deal that Nalley gave me IN WRITING (which I supplied to Roswell), she said so nicely....then suggest the FWD off short lease QX50 I subsequently bought. THE only significant complaint was Wendell's line that--for used cars Roswell had decided the CarMax (king of used cars) pricing model was best.....one "low" price that in theory wasn't negotiable THE PROBLEM was that Roswell has decided a hidden (now infamous business-wide), DEALER PREP fee of $600 must be added after you think you've both agreed on the deal...sorry, that's slimy! Then of course the standard answer,,,,sorry, but legally we must treat all customers the same,,,,prep fee for everyone.....which of course was easily fixed by reducing the sales price.....a worn out story Nalley used too of course. The final issue was that once I came in to finalize the deal and pay, (and no doubt Wendell had passed along to Mr. Finance that I was ADAMANTLY against hearing any sales pitches for Scotchgarding, overcoating, undercoating, extended warranties, etc.) I was required to sit around for 45 minutes while Mr. Finance worked on two other customers who were better candidates for selling add-ons than I was. If I hadn't "released" my wife to drive home to Jasper without me I think I would have said either deliver the car there or make me a firm appt. with Mr. Finance later in the week when I'm back in town for other business. More

by jim.heilman Verified Customer Verified Customer

Report | Print

Great dealership I have leased my cars ftom this dealership for more than 20 years. They are consistently professional and their service department is great and fairl I have leased my cars ftom this dealership for more than 20 years. They are consistently professional and their service department is great and fairly priced. Wendell Collins made my most recent lease an easy experience. More

by LBROWNLEE Verified Customer Verified Customer

Report | Print

Wonderfull Wendell Collins, Derrick Baker and all of the people at the dealership have been wonderful to work with and I always feel that I am being treated well Wendell Collins, Derrick Baker and all of the people at the dealership have been wonderful to work with and I always feel that I am being treated well. This was my second purchase from Roswell Infiniti and I will always go back for any future car I might need. More

Report | Print

Excellent Care for my 2017 Q60 Been a Roswell Infiniti customer for 14 years with 100% satisfaction with the service. Obviously the quality of the car is important, but just as imp Been a Roswell Infiniti customer for 14 years with 100% satisfaction with the service. Obviously the quality of the car is important, but just as important is the service I receive after the sale. Huge thanks, as always, to Mark, my service advisor, and all of the service staff!! Also, a big thank you to Wendell Collins and Derrick Baker for walking me through the features of the Q60 Red Sport AWD. More

Report | Print

Excellent Great people at this dealership from my Sales person, Wendell, to service area. Everyone’s nice and make my experience in visiting a very pleasant one Great people at this dealership from my Sales person, Wendell, to service area. Everyone’s nice and make my experience in visiting a very pleasant one. Inviting. You want to come back to be treated like you matter, royalty. More

Report | Print

Best service ever Wendell Collins is top notch Excellent service I will be back Answered all questions and concerns very professional And knew about the vehicles Wendell Collins is top notch Excellent service I will be back Answered all questions and concerns very professional And knew about the vehicles Dom Smith More

Report | Print

Wendell made this process stressless! Two other salesman I dealt with were pushy and tried to rush me into any vehicle. Wendell took time to listen to my wants, needs, and my budget. He i Two other salesman I dealt with were pushy and tried to rush me into any vehicle. Wendell took time to listen to my wants, needs, and my budget. He is one of the few car salesman that I feel care more about the customer than a commission. I will be making sure that all of my folks go visit him! Great guy! More

Report | Print

Great Experience Wendell Collins was an amazing sales consultant to work with. He is the epitome of what car sales should be about. He is personable, knowledgeable an Wendell Collins was an amazing sales consultant to work with. He is the epitome of what car sales should be about. He is personable, knowledgeable and treats you like a friend. Anyone that I know who is looking for a car, I tell them about Wendell. More

Report | Print