Wendell Williams

Kim and Wendell are terrific in the service department! !! They go above and beyond to help customers. !! They go above and beyond to help customers. More

by SXPENN Verified Customer Verified Customer

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Scheduled appointment with no issues and service was completed very quickly on the recall notice. Very satisfied with the service. completed very quickly on the recall notice. Very satisfied with the service. More

by JEFFDARLING Verified Customer Verified Customer

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We had an absolutely wonderful experience working with James Wahrmund! From start to finish, he was professional, friendly, knowledgeable, and genuinely committed to making sure I had the best possible ex James Wahrmund! From start to finish, he was professional, friendly, knowledgeable, and genuinely committed to making sure I had the best possible experience. He took the time to answer all our questions, explained everything clearly, and made the entire process smooth, easy, and stress-free. We felt valued as a customer. His excellent customer service went above and beyond our expectations, and we couldn’t be happier with our experience. We highly recommend asking for James Wahrmund if you’re looking to purchase a vehicle. He made what can sometimes be a stressful process enjoyable and exciting! Thank you for making this such a great experience. You deserve all the recognition for your outstanding service! More

by MACOP2USS Verified Customer Verified Customer

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Service department worked with me to tailor my service to my specific needs. They also discussed current technical bulletins and future scheduled maintenance to help me plan for the care of my vehicle. Very my specific needs. They also discussed current technical bulletins and future scheduled maintenance to help me plan for the care of my vehicle. Very satisfied! More

by ssege61341 Verified Customer Verified Customer

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Great service. Battery needed to be replaced. Got in right away without an appointment. Thanks Battery needed to be replaced. Got in right away without an appointment. Thanks More

by JEANNIEM392 Verified Customer Verified Customer

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I was able to schedule recall notice promptly and had appointment within a week. I was in and out in thirty minutes or less. very satisfied with the service. appointment within a week. I was in and out in thirty minutes or less. very satisfied with the service. More

by JEFFDARLING Verified Customer Verified Customer

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I had a horrible customer service experience on this visit. I had dropped my car off several days in advance due to it needing to be jumped as to avoid having it towed and the first appointment availabl visit. I had dropped my car off several days in advance due to it needing to be jumped as to avoid having it towed and the first appointment available wasn't until the following Monday. After patiently waiting all morning on Monday, until mid day, I finally reached out to receive an update after having not been contacted about my vehicle. Only to find out no one knew about my car and that I would be called back once they figured this out. 2 hours later I call again, after having received no contact whatsoever, to see if I can could hear anything about my vehicle if it's even been thought of. At this point I finally was told it had just been getting looked at. Wendell was very helpful once they actually remembered I had an appointment and my vehicle was there. I was able to receive my vehicle at the last second as they waited all day to even think about my car. I was told because my vehicle was dropped off early and the ticket was started by a service person who was not there on Monday (which was the person the appointment was made for) they had forgotten about me and that they have no system for figuring out who is forgotten about. For doing the logical thing which was driving my vehicle right to the service place after getting it jumped I was forgotten about because I didn't drop it off on the day of the appointment. On this day they diagnosed that all the 9 codes thrown at me by my car that it was only a dead battery. Less than two weeks later I find myself dead in the water 8.5 hours from home with this car with the exact same codes being thrown at me again. I now have to scramble to figure out what Honda world might have missed when they forgot about my car and did a poor job servicing my car. I had to find a shop that could get me in and service my vehicle properly in order to be able to drive home and get to work. No thanks to Honda World, this shop fortunately was able to properly diagnose and fix my vehicle so I could make back to Conway so I could at least make it to work. Honda World service was not able to diagnose the two bad ignition coils and spark plugs causing the codes on my vehicle along with my dead battery. This all occurred less than two weeks after this vehicle was serviced here. I will no longer be getting my accord serviced at Honda World and will be selling this vehicle the first chance I get. More

by maxsenger45 Verified Customer Verified Customer

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Honda World provides honest, fast service. Always a joy to have my car serviced. Excellent service. Great communication. Always a joy to have my car serviced. Excellent service. Great communication. More

by trena.mitchell Verified Customer Verified Customer

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Clean waiting area, fast and friendly service, clear communication through out the repair process. Will be back!! communication through out the repair process. Will be back!! More

by RSLATTON Verified Customer Verified Customer

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Professional friendly. Clean dealership friendly staff knowledgeable on their product! Really good snacks for customers! Clean restrooms and very nice showroom! Clean dealership friendly staff knowledgeable on their product! Really good snacks for customers! Clean restrooms and very nice showroom! More

by CAROL.TRUSTY Verified Customer Verified Customer

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