Wendy Nelson | Page 2

Alan is an excellent car manager, this is my first car, and he is very patient, reliable and walked me through the whole process. Alan and Wendy are all very helpful and responsive, they answered every que and he is very patient, reliable and walked me through the whole process. Alan and Wendy are all very helpful and responsive, they answered every question I had. I like Toyota Cedar Rapids as they won’t force you to buy any additional packages or service, but really respect your choice. It only took me a week from searching cars to buying it. I won’t make it without their help. Strongly recommend!! More

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They made it very simple to complete the purchase. They were accommodating and flexible with my schedule and made the experience very easy! They were accommodating and flexible with my schedule and made the experience very easy! More

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Buying from out of town is a bit unnerving but the team at Cedar Point Toyota did a fantastic job at every step. From getting more pictures or videos to answering all the questions I had through walking th at Cedar Point Toyota did a fantastic job at every step. From getting more pictures or videos to answering all the questions I had through walking through the financing options, everything went as smoothly as possible. The delivery process also went very well, with the dealership coordinating the safe transport of the vehicle, finding a delivery service that was safe and reasonable. I would highly recommend the dealership, its straightforward pricing and the team I worked with. More

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Happy with the long relationship we’ve had with Cedar Rapids Toyota, particularly Alan and also Wendy. Only wish it hadn’t taken so long to get my car but that was not the fault of the local dealership Rapids Toyota, particularly Alan and also Wendy. Only wish it hadn’t taken so long to get my car but that was not the fault of the local dealership. More

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Alan was great and kept us informed through the whole ordering process. Made car buying very simple! ordering process. Made car buying very simple! More

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The process in which it took for me to finalize this purchase was immensely stressful and seemingly hazy + unfair. However, I thought that the price was assigned appropriately and in the end, I was able purchase was immensely stressful and seemingly hazy + unfair. However, I thought that the price was assigned appropriately and in the end, I was able to purchase the vehicle. I had communicated a clear intention to purchase that vehicle the day of, at the time of walk-in, and was told I had to wait to purchase the vehicle until the following morning in order for the financing department to get approval (this was 30 mins to their closing). When I contacted the salesperson the following morning to see what time I were to come and complete the title process, I was surprised to be told that he was with my car and currently test driving it with another potential buyer and my ability to purchase now relied on the individual "with the keys in their hands". Especially since I was told the evening before that I would have to wait and finalize the next day; it was incredibly unfair for there to be another individual test driving when I was told all we needed was the financing to be complete that morning. At the time of signing, there was confusion from the financial department as they had submitted an application for the vehicle under a different individual with a similar name, causing all of the financial portion of the application to have to be retracted and repeated with my information. However, whenever face to face interactions occurred, they were always considerate and accommodating. More

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Knowledgeable, super friendly, expedited purchasing process, fantastic ability to service my needs in a difficult economy with limited inventory. I am SO happy with my experience here! process, fantastic ability to service my needs in a difficult economy with limited inventory. I am SO happy with my experience here! More

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Outstanding sales professional. What he didn't do is as important as what he did do. There was no attempt to upsell us into unwanted options; he listened closely to what we wanted What he didn't do is as important as what he did do. There was no attempt to upsell us into unwanted options; he listened closely to what we wanted and aligned his efforts to present us with an appropriate choice, skillfully navigating 2022's challenging sales environment. No selling tricks, no overcharges. My wife was treated with respect and is happy with her new car. For this former purchasing manager, Alan is an absolute dream to work with. More

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We had a great experience at CR Toyota. Alan was easy to work with and made the whole experience enjoyable. Everything was straightforward and we were happy with the amount we got for our t Alan was easy to work with and made the whole experience enjoyable. Everything was straightforward and we were happy with the amount we got for our trade in. We love our new vehicle and this was one of the easiest car buying experiences we’ve ever had. More

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Quick and easy! Great Customer Service! I would recommend my friends to purchase their next vehicle from Toyota Cedar Rapids! Great Customer Service! I would recommend my friends to purchase their next vehicle from Toyota Cedar Rapids! More

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