Wes Kavula

Very unorganized. Lack of communication from the service team as to what work needs to be done after clearly stated by the customer. Lack of communication from the service team as to what work needs to be done after clearly stated by the customer. More

by Gregory Swift Verified Customer Verified Customer

Report | Print

Extremely slow for the simplest of services, had an appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minut appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minutes as he just sits there and does nothing…. More

by EMMA9350 Verified Customer Verified Customer

Report | Print

Customer. \nService is excellent services.Perfection.I wouldn't take my car any other place \nService is excellent services.Perfection.I wouldn't take my car any other place More

by venetta760 Verified Customer Verified Customer

Report | Print

The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More

by sierra.meszaros Verified Customer Verified Customer

Report | Print

They are always quick and efficient. They continue to answer any questions i have to the best of their abilities. They continue to answer any questions i have to the best of their abilities. More

by chanelalicia9l Verified Customer Verified Customer

Report | Print

I made my appt. through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really through a third party who never informed Southern Kia!! When I showed up and they didn't have me on their schedule, they fit me in anyway! I really appreciated that as I live an hour away. More

by RFD189 Verified Customer Verified Customer

Report | Print

Wait was limited, staf was professional and friendly, they told us what we can expect. We also really liked the video that was send to us !we were pleasantly surprised by the service we got! they told us what we can expect. We also really liked the video that was send to us !we were pleasantly surprised by the service we got! More

by pretfamily4 Verified Customer Verified Customer

Report | Print

Very rude people the service manager was very nasty towards me. Try and explain to me that something was wrong with my car and there was nothing wrong with my car went in there for a oil change and a r towards me. Try and explain to me that something was wrong with my car and there was nothing wrong with my car went in there for a oil change and a recall had to go back because my car wasn’t balanced right tire pressure. All of that was off took my car to another place. Kia told me that I had a leak was therefore there was no leak so taking advantage of people I will never go to southern Kia again ever. More

by MAGICDOG.124 Verified Customer Verified Customer

Report | Print

R.T. Ives is always very accommodating to me. The service I received is done in a timely manner. Frank Johns is also always available to listen to any problems or questions. Both are very approachable. I received is done in a timely manner. Frank Johns is also always available to listen to any problems or questions. Both are very approachable. More

by NANARPINO@gmail.com Verified Customer Verified Customer

Report | Print

I received courteous and timely service when I brought my car in for regular service. car in for regular service. More

by avgreeley Verified Customer Verified Customer

Report | Print