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Wesley Bonito
Wesley Bonito at Toyota of Coconut Creek

Wesley Bonito | Page 7

Parts Counter Sales

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.5
85 Reviews
4.5

85 Reviews

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85 Reviews of Wesley Bonito

February 06, 2022

Dealership Rating
Employee Rating

Courteous ,to the point and get it done in a timely manner.Rohan Alexander was the sales person I went to see about buying a 2018 Toyota Tacoma and went home with a 2020 4runner also. More

by SIMMSDEV1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Paul Jones, Courtney Gayle, Wesner Larose, Oscar Vizcarra , Brecheneve B, Gary Cann, Mike Joseph, Fernando Rodriguez

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Feb 07, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Rohan and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

January 27, 2022

Dealership Rating
Employee Rating

Wish service writer was not on phone ear piece the entire time I tried to communicate and get my car serviced..Having 2 conversations at once..rude and unprofessional More

by aHARRIDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Daus

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Feb 01, 2022

Toyota of Coconut Creek responded

I'm sorry to hear about your recent visit. We expect our guests to be treated with attentive service and I apologize this wasn't your experience. I will address your feedback with my team, and if there is anything that I can do to assist you, please call me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 14, 2022

Dealership Rating
Employee Rating

The service people are great and prompt to handle the service of your vehicle, need better customer service from cashiers when checking out. More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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Jan 26, 2022

Toyota of Coconut Creek responded

We appreciate your candid feedback. It's excellent to hear that our team's efficient care made your service visit a success, but we wish your experience while checking out had been more positive. Providing exceptional customer service is always a top priority, so we will touch base with our team to ensure this remains our focus. If you wish to discuss your visit and provide more detail, you are always welcome to contact me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 06, 2022

Dealership Rating
Employee Rating

Prompt professional couteous knowledgable Great experience! Thank you for a hassle-free experience first time visit. More

by HOLONONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Daus, Courtney Gayle , Brecheneve B

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Jan 06, 2022

Toyota of Coconut Creek responded

We are glad that your first time at Al Hendrickson Toyota was a five-star experience! We look forward to doing business with you down the road!

January 03, 2022

Dealership Rating
Employee Rating

Best car dealer in broward County will not trade for any other dealer, best customer service representatives More

by Paulette Balfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson, Jennifer

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Jan 03, 2022

Toyota of Coconut Creek responded

Thank you, Paulette! It really means a lot to know our service stands out to you. We look forward to our continued relationship! - Al Hendrickson Toyota team

November 13, 2021

Dealership Rating
Employee Rating

El servicio y personal son excelentes muy buena atención tanto el vendedor como el financiero More

by JOHANACEVEDO2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Norman Frantz, Luis Mendoza, Zeke Howes , Denise R

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Nov 15, 2021

Toyota of Coconut Creek responded

Gracias por la reseña, Johana! Nos da mucho gusto oír que tuvo una buena experiencia de compra trabajando con el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!

September 01, 2021

Dealership Rating
Employee Rating

Bought Certified 2018 RAV4 with 22500 mi and at 30000 mi needed to replace battery and said need 2 new tires!! How can this be!!! Not honest dealership!!! More

by morgan2149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Brenden Anghel, Zeke Howes , Gary Cann, Denise R

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Oct 02, 2021

Toyota of Coconut Creek responded

Morgan, I am sorry to hear that you are having trouble with your vehicle. We want our guests to get the most out of their purchases, and it is concerning that this has not been better reflected in your time working with us. I would appreciate the chance to speak with you so I can properly address this feedback. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 25, 2021

Dealership Rating
Employee Rating

Very pleasant and diligent service department overall. Great experience! Waited for my car there and I didn’t have to wait any longer than 90 minutes More

by CDCTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

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Aug 25, 2021

Toyota of Coconut Creek responded

It was our pleasure to assist you! Thank you for taking the time to let us know about your positive service experience. Feel free to stop by or give us a call next time the Al Hendrickson Toyota team can help. Safe travels!

August 03, 2021

Dealership Rating
Employee Rating

I went in for the first time to do the 6mth service on my RAV4. I met with Shedrick who was very informative and helpful. I had purchased a steering wheel cover and Shedrick said he could put it on for me. More

by flaeyes
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

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Aug 03, 2021

Toyota of Coconut Creek responded

Teri - we're so glad to hear our team members took such great care of you! Thank you for taking the time to review us - we hope to see you back at Al Hendrickson Toyota again down the road!

June 23, 2021

Dealership Rating
Employee Rating

The service advisor is very professional and the service is on time. excellent service. More

by louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO

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Jun 23, 2021

Toyota of Coconut Creek responded

Louie - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

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