Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 135

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

February 26, 2020

Dealership Rating
Employee Rating

As has been the case in past visits for service, the car was taken at the time promised, and the work was completed in the time estimated when I called to schedule the appointment. Wil Jones kept me advise More

by GJSCOPINICH
Recommend Dealer
Yes
Apr 01, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil Jones. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

February 26, 2020

Dealership Rating
Employee Rating

Wonderful attention and I even had a beautiful loaner Mazda. Very caring and professional. Even the young man who took my payment was nice. A well run , clean organization. The owner should give everyone More

by maryanngross
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis , Service man who presented video very cool. and the. sweet young lady who presented me with loaner Mazda. l

Apr 01, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience MaryAnn! We appreciate the feedback and look forward to continuing our relationship in the coming years. We will be sure to invite you to the Happy Hour :)

February 21, 2020

Dealership Rating
Employee Rating

Professional, courteous, respectful and thorough from sales through service. Service pays attention to detail and reviews work that has been completed. Also informs you of any potential problems that may More

by HAGUINETTE
Recommend Dealer
Yes
Apr 01, 2020

North Penn Mazda responded

Thank you Ms. Guinette. We appreciate the feedback and look forward to servicing your vehicle for years to come!

February 20, 2020

Dealership Rating
Employee Rating

The service intake staff was extremely pleasant and helpful. Will went out of his way (literally) to assist me. Both employees who arranged and then dealt with the return of the loaner car were profe More

by bob6441
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Apr 01, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next visit.

February 18, 2020

Dealership Rating
Employee Rating

Great service and everyone one is very pleasant! Price is the same has other shops for the same services! Like the fact that they provide free loaners! More

by T_WILSON08
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Caitlin Landis

Apr 01, 2020

North Penn Mazda responded

Thank you Mr. Wilson for the wonderful review! We appreciate you taking the time to share your feedback with us. Customer satisfaction is our #1 goal and it appears as though we achieved that with you during your service! We look forward to seeing you at your next visit.

February 14, 2020

Dealership Rating
Employee Rating

Always accommodating and helpful. Facilities are currently under construction will be better once all of that is done. Look forward to seeing it. Good luck. More

by JABCOD
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Vinny Denardo , Brent Freid

Feb 17, 2020

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Vinny. Tony, Wil and Brent helped to make your experience such a positive one.

February 13, 2020

Dealership Rating
Employee Rating

First service at 5K miles. Friendly staff fir loaner car, Simple reason for the visit, Will displayed a courteous friendly respect for the customer, responded to my questions knowledgeably. Pleased. More

by GALLIO1
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Feb 17, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team and look forward to seeing you at your 10,000 mile service!

February 04, 2020

Dealership Rating
Employee Rating

Just in my last lease , everything was made easy and all with extremely friendly attitudes. Certainly will be back and recommend to my friends and family. More

by MHUTKIN03
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, John Sell, Caitlin Landis , Colleen Celec

February 03, 2020

Dealership Rating
Employee Rating

My experience was too notch. 10 out of 10!!! Would recommend them to everyone I know. Keep up the great work! Customer Satisfaction is a top priority!! More

by LISALB4KIDS
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Feb 04, 2020

North Penn Mazda responded

WOW! Thank you so much for the kind words. Hearing that you had “a top notch” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

February 03, 2020

Dealership Rating
Employee Rating

Always very helpful very pleasant . Have been going here since 1990 when we bought our first Miata. Continue to buy vehicles and to always have service done at this dealership More

by FATPUFF
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Young

Feb 04, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil, Tony and Amanda. We will be sharing your feedback amongst our team and look forward to the many years to come!

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