Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 135

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,441 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

32 yrs, 7 mos

4.9

1,441 Reviews

Write a Review

1441 Reviews of Wil Jones

May 20, 2020

Dealership Rating
Employee Rating

I am not a usual customer with Mazda, but my roommate James Waide is. I drive a Ford but he told me that his dealership was offering free oil changes/car wash to any essential workers regardless of the t More

by Kyoung12708
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis

Jun 11, 2020

North Penn Mazda responded

Thank you Ms. Young for sharing your experience! We appreciate all you are doing for the community and wish you safety during this time. Thank you again!

May 20, 2020

Dealership Rating
Employee Rating

Great service! Real nice people! They took good care of my car! Came in for a recall, gave me a loaner car, I was very satisfied! More

by rcash28
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis

Jun 11, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next visit.

May 18, 2020

Dealership Rating
Employee Rating

Great emergency service I had to have my car towed in due to a sudden breakdown. Wil and his team found the problem and had the car back to me in record time. And washed, no More

by JOSEPHECKHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

May 18, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars” I am glad to hear we were able to get you back up and running quickly!

May 16, 2020

Dealership Rating
Employee Rating

They are always organized and helpful. Service and work always done well. Everything is explained beforehand and always get a call if the car has any additional problems. More

by SEMCCLELLAN
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis

May 18, 2020

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Catie and Wil helped to make your experience such a positive one.

May 13, 2020

Dealership Rating
Employee Rating

The team at North Penn Mazda is very professional, courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business More

by EPILACIK_PUBLIC
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you for the positive feedback Elizabeth! We appreciate you taking the time to share your experience with us. We look forward to seeing you at your next visit.

May 13, 2020

Dealership Rating
Employee Rating

Fast, clean, timely service. Dropped off and in 1h the maintenance was done. Car was disinfected and ready to go. I got all my questions answered. More

by AVP1970
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

May 12, 2020

Dealership Rating
Employee Rating

Service department did a great job explaining social distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. More

by kjkoch
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 18, 2020

North Penn Mazda responded

Thank you for sharing your experience with us as well as other customers. We appreciate the feedback and are glad that we were able to accommodate you during this crazy time! We look forward to seeing you at your next visit.

May 03, 2020

Dealership Rating
Employee Rating

Customer Satisfaction is more than just a sales pitch North Penn Mazda has been my favorite dealership from the moment I started dealing with them. Each group (sales, service, body) has been a pleasure to More

by CONNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 27, 2020

Dealership Rating
Employee Rating

I needed emergency service on Saturday 4.26.2020. for a battery issue. The people couldn’t have been nicer. I got my car back in a couple of hours. More

by wmaus54
Recommend Dealer
Yes

Other Employees Tagged: Chris Chiartas , Brent Freid

Apr 29, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you for non-emergency service in the future!

April 24, 2020

Dealership Rating
Employee Rating

I am from NC. While in PA my car broke down. Mazda listened to my problem, contacted the warranty company, and was able to work with me having my sister pick up my car. I was able to drive 600 miles h More

by hollie241
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Apr 29, 2020

North Penn Mazda responded

Thank you Hollie. I know you were in such a difficult spot when you came in to have your car checked out and I am so glad we were able to accommodate you and get the vehicle back up and running for you. We hope if you are in the area again you stop in!

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