Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 137

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,407 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

4.9

1,407 Reviews

Write a Review

1407 Reviews of Wil Jones

January 17, 2020

Dealership Rating
Employee Rating

Great people with positive attitudes and quick response. I went in for tire rotation and oil change and was taken on time and out quickly. More

by SMARVILL0
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

Feb 04, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil and Vinny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to helping you in the coming years.

January 13, 2020

Dealership Rating
Employee Rating

AlwAys reliable, friendly and competent service. I especially appreciate that although I did not have an appointment, North Penn fit me in and also took care to complete the upcoming routine maintenan More

by CHERYLHORSEY
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 15, 2020

North Penn Mazda responded

Hearing that you had such a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda!

January 08, 2020

Dealership Rating
Employee Rating

Great Customer Service from the start of the process till the end. Salesman John Sell Worked with me on the price of the Cx 5 As well as my trade in of a Honda Fit. After we took ownership of the CX5 Jo More

by TPOPO
Recommend Dealer
Yes

Other Employees Tagged: John Sell, Jamie Schneider , Brent Freid, Kyle Neith

December 30, 2019

Dealership Rating
Employee Rating

Expensive While the customer service and time spent were quite satisfactory, The quality of work is yet to be determined, I was a bit disappointed by the cost, More

by jjnandl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 15, 2020

North Penn Mazda responded

My name is Amanda Young, Service Manager at North Penn Mazda. I’m very sorry to hear about your recent service visit. If you could please give me a call at 267-956-1160, I would like to see if I can offer some insight on the pricing issue. I look forward to hearing from you soon.

December 27, 2019

Dealership Rating
Employee Rating

Quality service. Always friendly and efficient service. Showroom will be awesome when finished. Lots of noise in the meantime. Results will be rewarding for the sta More

by BAWOLLER
Recommend Dealer
Yes
Jan 02, 2020

North Penn Mazda responded

On behalf of the North Penn Mazda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to seeing you at your next service visit, in our NEW facility!

December 21, 2019

Dealership Rating
Employee Rating

Good experience. No more to add at this time I stated my experience was good. My service was completed in a timely manner without any problems. Everyone there was friendly. No complaints at this More

by BBLLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, John Sell

Jan 02, 2020

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next visit.

December 21, 2019

Dealership Rating
Employee Rating

Great My car was serviced quickly and efficiently. The cost was reasonable based on a two year old leased car. I highly recommend the dealership for your se More

by DAREIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

Jan 02, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team and look forward to seeing you at your next visit.

December 20, 2019

Dealership Rating
Employee Rating

Would appreciate honesty Happy with the service and Wil. Not happy about my tire/rim damaged by the mechanic and a gentleman talking under is breath accusing me of lying. Wil More

by MMARANO2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 02, 2020

North Penn Mazda responded

On behalf of the service team here at North Penn Mazda. I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the comment that was made is understandable and your experience is unacceptable. After talking with Wil, I understand we are taking care of the damage on the wheel and tire. If there is anything I can do or if you would like to discuss this further, please feel free to contact me at 267-956-1160 or amanda@northpennmazda.com. Thank you! Amanda Young, Service Manager

December 18, 2019

Dealership Rating
Employee Rating

A pleasure doing business Always a positive experience with North Penn Mazda! Will Jones always takes good care of our needs in a timely fashion! A loaner car is always made av More

by DIDOMENICONJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis , Kyle Neith, Detail Mgr. always takes good care of us when we get our cars detailed!

Jan 02, 2020

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and our sales, service and detail staff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We too look forward to many years of business with the Didomenico fleet!

December 14, 2019

Dealership Rating
Employee Rating

oil change service Service Dept. employees are always pleasant and helpful. Work was completed in a timely manner and recommendations for future work were appreciated. More

by PWG938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 02, 2020

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service visit.

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