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Wil Jones
1,441 Reviews
Dealership Experience
10 yrs, 11 mos
Industry Experience
32 yrs, 7 mos
1,441 Reviews
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1441 Reviews of Wil Jones
September 13, 2019
Excellent Great customer service as always! Wil Jones is great at his job very professional and very helpful, I will continue to do Business here even tho it i Great customer service as always! Wil Jones is great at his job very professional and very helpful, I will continue to do Business here even tho it is a 45 minute drive from my house. More
by LUGONESG83
Verified Customer
September 10, 2019
Mazda CX5 Wil Jones handled my 5K service friendly and professionally. He is my go to person whenever I come in for service. He is courteous and knowledgeable. Wil Jones handled my 5K service friendly and professionally. He is my go to person whenever I come in for service. He is courteous and knowledgeable. More
by THBEST2
September 09, 2019
Recall service The service department was awesome. I would recommend them to anyone. Very professional and job done right the first time. I will return for future se The service department was awesome. I would recommend them to anyone. Very professional and job done right the first time. I will return for future service More
by SMYSLINSKI1
September 09, 2019
Always great service I have used North Penn Mazda for service many times now. They are very accommodating from getting me on my way promptly when I wait or giving me a com I have used North Penn Mazda for service many times now. They are very accommodating from getting me on my way promptly when I wait or giving me a complimentary rental if I drop my car off and get on my way. I love the free car wash coupon with each visit also! More
by ELAINE-STARK
Other Employees Tagged: Amanda Miller, Vinny Denardo, Caitlin Landis
September 09, 2019
Squirrels decided to move in to my engine compartment Heard banging around coming from under the hood. Popped it open and took a look. Saw 2 beady eyes looking back at me. Squirrels nest!! I didn't know w Heard banging around coming from under the hood. Popped it open and took a look. Saw 2 beady eyes looking back at me. Squirrels nest!! I didn't know what to do so I took it to the service center. They blew the engine out and cleaned up the awful mess those rodents left behind. Thankfully there was no serious damage. More
by TAMERAAZIMMERMAN
Other Employees Tagged: Tim Sheehan
September 06, 2019
Acceptable I feel that the experience at north penn Volkswagen was superior to the experience so far at north penn Mazda. Sorry that I could not give a better re I feel that the experience at north penn Volkswagen was superior to the experience so far at north penn Mazda. Sorry that I could not give a better review. More
by M.SPENA
September 02, 2019
Oil change, tire rotation Technician kept me informed. Good service, kind staff. Good quality work performed. Got everything done that we went in for. Appreciate kind and profe Technician kept me informed. Good service, kind staff. Good quality work performed. Got everything done that we went in for. Appreciate kind and professional manner. More
by Kevinc
Other Employees Tagged: Amanda Miller, Caitlin Landis
August 31, 2019
Rear Brake Job I had my rear brakes and rotors replaced, They did a good job but they missed a minor Adjustment for the parking brake and the Parking brake is par I had my rear brakes and rotors replaced, They did a good job but they missed a minor Adjustment for the parking brake and the Parking brake is part of the braking system and Should have been checked before the releasing The car back to the customer. I did take my car Back to them the next business day and they fixed The issue with in ten minutes all in all still a good experience I been dealing with that Mazda dealership Since 2013 when I purchased my Cx9 and it's been A Great relationship... GO MAZDA!!! More
by moknows007
Other Employees Tagged: Caitlin Landis
August 28, 2019
Amazing Staff! Staff were friendly, courteous, and made an extra effort to address customer needs. I came in with a relatively minor and nuanced concern about a rec Staff were friendly, courteous, and made an extra effort to address customer needs. I came in with a relatively minor and nuanced concern about a recently-purchased vehicle and the staff really took the time to understand and address my needs. Thanks so much! More
by CLINN
August 26, 2019
Fast and courteous Had my CX 5 in for recall issue and the staff at NP was very efficient and courteous. I waited for the car and within 35 minutes it was completed as Had my CX 5 in for recall issue and the staff at NP was very efficient and courteous. I waited for the car and within 35 minutes it was completed as they said it would be. More
by GKARSLANIAN
Other Employees Tagged: Mike Fontaine, Tim Sheehan
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