Dealership Experience
10 yrs, 11 mos
Industry Experience
32 yrs, 7 mos
1,441 Reviews
Write a Review1441 Reviews of Wil Jones
October 09, 2019
Excellent service Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. More
October 09, 2019
20K checkup I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. More
October 09, 2019
Efficient, courteous, pleasant personnel The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking f The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking forward to additional service there. More
October 08, 2019
Perfect I could not have asked for better service. I was kept up to speed on the repair and they picked me up to get the car which saved me a lot of time. I could not have asked for better service. I was kept up to speed on the repair and they picked me up to get the car which saved me a lot of time. More
Other Employees Tagged: Amanda Miller, Caitlin Landis
October 02, 2019
Added a trailer hitch to my 2019 leased suv. SUV. Service center gave me a time to do the work and also a loaner car. Work was done promptly and car was washed. This was a good experience. SUV. Service center gave me a time to do the work and also a loaner car. Work was done promptly and car was washed. This was a good experience. People were friendly and professional More
Other Employees Tagged: John Sell , Brent Freid
October 01, 2019
Employees are very knowledgeable and professional. From the purchase of a vehicle to the service throughout I could not be more satisfied. I have been buying and leasing cars from North Penn since the From the purchase of a vehicle to the service throughout I could not be more satisfied. I have been buying and leasing cars from North Penn since the early 80’s. I have been completely satisfied. Appointments are adhered to and workmanship is totally satisfying. More
Other Employees Tagged: Tony Hamilton, Caitlin Landis , Brent Freid
October 01, 2019
Great Everyone was wonderful I purchase all my cars from Tony Hamilton and I am always satisfied with sales and service. I would highly, highly recommend. Everyone was wonderful I purchase all my cars from Tony Hamilton and I am always satisfied with sales and service. I would highly, highly recommend. More
Other Employees Tagged: Tony Hamilton, Amanda Miller, Caitlin Landis , Brent Freid
September 25, 2019
Great service !!! Longtime customer, I come all the way back to North Penn even though I have moved out of the area.I have owned 3 Mazdas since the 1990s, all bought an Longtime customer, I come all the way back to North Penn even though I have moved out of the area.I have owned 3 Mazdas since the 1990s, all bought and serviced here! Their service folks are terrific, helpful and the mechanics always do a good job. More
Other Employees Tagged: Amanda Miller, Caitlin Landis
September 21, 2019
State Inspection & oil chang This dealer takes advantage of state inspection to increase service costs. Failed for “tire damage” after previously passing vehicle two other times w This dealer takes advantage of state inspection to increase service costs. Failed for “tire damage” after previously passing vehicle two other times with tires in same condition as they are only mounted when vehicle is stored. Also dealer charged twice for inspection after tires and wheels were replaced and vehicle brought back two hours later. This is how they treat a loyal customer of 20 years. Will not go back. More
September 19, 2019
Another great North Penn Mazda service visit Routine maintenance and recall software fix. The work was finished in much less time than estimated. The service staff were and always are all friendl Routine maintenance and recall software fix. The work was finished in much less time than estimated. The service staff were and always are all friendly and very accommodating. More

