Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 5

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,513 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,513 Reviews

Write a Review

1513 Reviews of Wil Jones

August 18, 2026

Dealership Rating
Employee Rating

Everything went smoothly. Will always delivers exceptional customer service! I think Katie helped with check out and she did a phenomenal job as well! I always appreciate the More

by ashbenson50
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 18, 2026

North Penn Mazda responded

Thank you, ashbenson50! We’re thrilled to hear everything went smoothly. Wil, Katie, and TJ will be happy to hear your kind words. We truly appreciate your continued trust in our team and are glad the attention and care we put into your vehicle continues to stand out. We look forward to seeing you again!

August 17, 2026

Dealership Rating
Employee Rating

I only had an inspection. The service guy was the same guy I always have and he was very efficient and got me in and out quickly. More

by keith18914
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 18, 2026

North Penn Mazda responded

Thank you for the great review! We’re glad to hear our service team provided the efficient and timely experience you’ve come to expect from us. We appreciate your continued trust in our team and look forward to assisting you again!

August 17, 2026

Dealership Rating
Employee Rating

I'm so comfortable purchasing and serving my vehicles here. I'm always well taken care of. More

by Joe N
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 17, 2026

North Penn Mazda responded

Thank you, Joe! We truly appreciate your kind words and your continued trust in us. We're glad to hear you always feel comfortable and well taken care of. We look forward to seeing you again!

August 14, 2026

Dealership Rating
Employee Rating

Extremely Friendly and Professional! Wil was fantastic! And , we loved the Video of the service! More

by Michael.dalonzo
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 14, 2026

North Penn Mazda responded

Michael, thank you so much for the wonderful review! We’re thrilled to hear that Wil provided such friendly and professional service. We’re also glad you enjoyed the service video—it’s a great way to keep you informed every step of the way. We truly appreciate your business and look forward to seeing you again!

August 13, 2026

Dealership Rating
Employee Rating

Great to work with, very willing to accomodate anything from a loaner vehical to transportation to and from the dealership More

by jim.nelson419
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 14, 2026

North Penn Mazda responded

Thank you, Jim! We really appreciate your kind words. Our team is always happy to make your service experience as convenient as possible, whether that means providing a loaner vehicle or helping with transportation to and from the dealership. We appreciate your business and look forward to seeing you again!

August 12, 2026

Dealership Rating
Employee Rating

Wil was very helpful and informative. He has done a great job as always. Thank you More

by Nafiz Karabudak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

North Penn Mazda responded

Thank you, Nafiz! We truly appreciate your kind words and continued support. We’re glad to hear that Wil was helpful and informative, as always. We’ll be sure to share your compliments with him! Thank you for using North Penn Mazda for your service visits.

August 10, 2026

Dealership Rating
Employee Rating

Excellent customer service, great communication, honest work, convenient process Always a positive experience at north Penn More

by J_HARTMA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 11, 2026

North Penn Mazda responded

Thank you, J_HARTMA! We truly appreciate your kind words and continued trust in North Penn. It’s wonderful to hear that our communication, honest service, and convenient process consistently make for a positive experience. We look forward to seeing you again!

August 10, 2026

Dealership Rating
Employee Rating

They are a little backed up sometimes at the dealership but always do their best to take care of your needs. More

by RICHLABUS
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 10, 2026

North Penn Mazda responded

Thank you, RICHLABUS! We truly appreciate your patience and understanding during our busier times. Our team always works hard to take care of every customer, and we’re grateful for your kind words and support!

August 10, 2026

Dealership Rating
Employee Rating

I have had Wil Jones as our service rep for many years. He is warm, professional and highly competent. I highly recommend him. More

by KJKIRKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

North Penn Mazda responded

Thank you, KJKIRKNER! We truly appreciate your continued trust in Wil over the years. It’s wonderful to hear that his professionalism, knowledge, and warm approach have consistently made your service experiences positive. We’ll be sure to share your kind words with him. Thank you for the recommendation!

August 07, 2026

Dealership Rating
Employee Rating

I can’t say enough good things about North Penn Mazda! Will, Jason and his team are incredibly accommodating and truly go above and beyond for their customers. More

by jabehrens24
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 10, 2026

North Penn Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that Wil, Jason, and the team went above and beyond to make your experience a great one. We truly appreciate your kind words and your support of North Penn Mazda. We look forward to seeing you again!

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