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Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 4

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,513 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,513 Reviews

Write a Review

1513 Reviews of Wil Jones

September 01, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. As always, they did a great job and were very efficient! More

by DBLUROCKLP
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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Sep 01, 2026

North Penn Mazda responded

Thank you, DBLUROCKLP! We’re so glad to hear our team was friendly, helpful, and efficient throughout your visit. We truly appreciate your continued trust in us and look forward to providing another great experience next time!

September 01, 2026

Dealership Rating
Employee Rating

Handled professionally and efficiently. Its always a joy coming to North Penn Mazda. The improvements are greatly appreciated. More

by EDRU19018
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Sep 01, 2026

North Penn Mazda responded

Thank you for the wonderful review! We’re so glad to hear your visits are always handled professionally and efficiently, and that you’ve been enjoying the improvements we’ve made. We truly appreciate your continued support and always look forward to welcoming you back to North Penn Mazda! 🚗❤️

September 01, 2026

Dealership Rating
Employee Rating

Handled professionally and efficiently. Its always a joy coming to North Penn Mazda. The improvements are greatly appreciated. More

by EDRU19018
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Sep 01, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear your experience was professional and efficient. It means a lot to know you enjoy visiting North Penn Mazda and appreciate the improvements we’ve made. We truly appreciate your continued support and look forward to seeing you again!

August 29, 2026

Dealership Rating
Employee Rating

Great, kind, and generous! They supplied a small part that my car was missing last time it was in the shop and they trusted me that I didnt break it. They took my word for it a More

by SYODER102
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Aug 31, 2026

North Penn Mazda responded

Thank you, SYODER102! We truly appreciate your kind words. We’re glad our team was able to help with the missing part and make the situation easy for you. Thank you for trusting North Penn Mazda—we appreciate your business and look forward to helping you again!

August 27, 2026

Dealership Rating
Employee Rating

Very accommodating and a very comfortable experience I like that they keep you informed step-by-step while you are waiting or at home More

by QUEENDIANA1953
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Aug 28, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear you had a comfortable and accommodating experience. Keeping you informed every step of the way is important to us, whether you’re waiting here or at home. We appreciate your trust and look forward to seeing you again!

August 23, 2026

Dealership Rating
Employee Rating

Quick check in, nice personality will recommend to everyone will return for next service. Thank you More

by VNGUYEN9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

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Aug 24, 2026

North Penn Mazda responded

Thank you so much for the great review! We’re happy to hear your check-in was quick and that our team made your visit a pleasant one. Please let us know what you can do to turn your 4-star into a 5-star! We truly appreciate your recommendation and look forward to welcoming you back for your next service!

August 22, 2026

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Employee Rating

The service department seems to be very efficient every time I have been there. I do find them to be quite hopeful and having a loaner car available is an added bonus. More

by ANNEMARIENEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Print
Aug 24, 2026

North Penn Mazda responded

Thank you, Annemarie! We’re so glad to hear that our service team continues to provide you with efficient and helpful service. We know how important it is to stay on the go, so we’re especially happy that having a loaner vehicle available made your visit even more convenient. We truly appreciate your continued trust in North Penn Mazda and look forward to seeing you again!

August 21, 2026

Dealership Rating
Employee Rating

I highly recommend North Penn Mazda! I take my car to be serviced there on a regular basis. They have excellent customer service. Will is outstanding. We like it so much that my husband More

by kath.needle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Print
Aug 24, 2026

North Penn Mazda responded

Thank you so much, Kath! We truly appreciate your continued trust in North Penn Mazda and your kind words about Will and our service team. It means even more to hear that your family chose us for your husband’s new Mazda as well! We’re grateful to have you both as part of the North Penn Mazda family and look forward to taking care of you for many miles to come! ❤️🚗

August 20, 2026

Dealership Rating
Employee Rating

NP Mazda offers excellent customer service. I recently had my car in for an oil change. There's something making noise with my air-conditioning. I contacted Will and he said bring it in and we' More

by kath.needle
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Aug 21, 2026

North Penn Mazda responded

Thank you so much, Kath! We truly appreciate your kind words and are glad Wil was able to get you in quickly to take a look at the A/C concern. We’ll be sure to pass along your compliments to him. If there is anything we can do to make that 3-Star a 5-Star please let us know! Thank you for trusting North Penn Mazda with your vehicle—we’re always here when you need us!

August 19, 2026

Dealership Rating
Employee Rating

North Penn Mazda is the only service center that I will have my car serviced More

by Ruthnoelbrubaker
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Print
Aug 21, 2026

North Penn Mazda responded

Thank you so much, Ruth! It means a lot to know that North Penn Mazda is the only service center you trust with your vehicle. We truly appreciate your loyalty and look forward to continuing to take great care of you and your Mazda for many miles to come! 😊

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