37 Reviews
Write a ReviewDealership Experience
6 yrs, 7 mos
Industry Experience
13 yrs, 1 mo
Languages Spoken
English
37 Reviews of Wilber Escobar
March 02, 2022
Great dealership, everyone from sales to service has been friendly and accommodating, even the people at the front desk were very helpful, I’ve bought at least 6 cars from them over the years and have always friendly and accommodating, even the people at the front desk were very helpful, I’ve bought at least 6 cars from them over the years and have always been very satisfied More
Other Employees Tagged: Joey Broussard , Louis Blackmon
February 23, 2022
Excellent service and helpful staff. Highly Recommend. Thank you John Parish, this is our third car from Westside Lexus and you as our salesperson! Highly Recommend. Thank you John Parish, this is our third car from Westside Lexus and you as our salesperson! More
Other Employees Tagged: John Parish , Nam Pham
February 11, 2022
Service has been fantastic and very accommodating, only issue I’ve ever had is to carefully review the sales or lease contract issue I’ve ever had is to carefully review the sales or lease contract More
Other Employees Tagged: Joey Broussard , Louis Blackmon
February 01, 2022
Mary Margaret was a delight. I bought a car from her 13 years ago and she was just as helpful as I remember. I will continue to be a loyal customer as long as dedicated employees are employed. The service years ago and she was just as helpful as I remember. I will continue to be a loyal customer as long as dedicated employees are employed. The service department is fabulous as well K my More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan
October 17, 2021
This is our fourth RX350 all purchased from John Parish at Westside Lexus. Excellent service before and after the sale. Always feel like dealership cares about us. We are in good hands with Westside Lexus. at Westside Lexus. Excellent service before and after the sale. Always feel like dealership cares about us. We are in good hands with Westside Lexus. More
Other Employees Tagged: John Parish, JT Teodoro
July 29, 2021
My salesman is awesome. Found me both my cars. He had them perfectly detailed, even tweaking that job personally on a scorching hot day. I got exactly the vehicles I wanted in the high qualiy, pre- ow them perfectly detailed, even tweaking that job personally on a scorching hot day. I got exactly the vehicles I wanted in the high qualiy, pre- owned marketplace! . I would gladly recommend him to anyone. More
Other Employees Tagged: David Wasaff, JT Teodoro
May 28, 2021
The sales and service are great at Westside Lexus. The new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . More
Other Employees Tagged: Shekhar Shroff
March 14, 2021
We got our RX350 from Westside. They provided very good service for the whole purchasing process. John is a great sales consultant to deal with. Strongly recommend Westside Lexus. service for the whole purchasing process. John is a great sales consultant to deal with. Strongly recommend Westside Lexus. More
Other Employees Tagged: John Parish, Jeffery Byers , Nam Pham
November 30, 2020
I've owned different luxury cars and been to different luxury car dealerships in Houston area for services. Westside Lexus is by far the worst experience. Service advisor Escobar was apathetic, didn't exp luxury car dealerships in Houston area for services. Westside Lexus is by far the worst experience. Service advisor Escobar was apathetic, didn't explain what it was repaired but said car was okay after the repair. When it required a second attention, he took the key and drove back to the shop without saying anything. The experience could've been a lot better. Westside Lexus should learn from other dealership like Sewell in terms of what excellent customer service really means. More
November 17, 2020
Had new license put on new vehicle. Drove through the service and Never had to get out of the SUV. Top notch service. Even better with remodel. service and Never had to get out of the SUV. Top notch service. Even better with remodel. More
Other Employees Tagged: Alex Winnicki