Will Allen
Will Allen at Carlisle Cadillac Buick GMC
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Will Allen | Page 2

Finance Manager

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Will Allen

March 07, 2024

Dealership Rating
Employee Rating

Once car was purchased, found out the key fob was defective, they did not make it right. Within 50 miles of driving check engine light came on. Wiper were cracked and broken as well. I will never vis More

by paul.landers
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Aiden Drury

Mar 08, 2024

Carlisle Cadillac Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 08, 2024

paul.landers responded

Paul.landers@live.com Phone 7604601206 I was already told to contact Fiat and a new key fob, so that is what we did to use the car. Driving back from Fiat the check engine light came on right at about the 50 mile range. Odd, when you clear obd2 codes it resets at 50 miles…. This leave me to believe that something was wrong when sold. Used the windshield wipers when it started to rain on the way home from Fiat and they were already coming apart. Had to replace those.

March 01, 2024

Dealership Rating
Employee Rating

Took forever for the pay off trade. Laszlo was great, from the start. He had the car up and ready for me before I came to the dealership! Will Allen isn’t all that great. While he is ve More

by Amiracano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2024

Carlisle Cadillac Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 29, 2024

Dealership Rating
Employee Rating

I feel that I am like most people with regard to buying a vehicle, it is not a pleasant experience to look forward to for several factors, mostly it's intimidating and the nature of the sales negotiation can More

by Grendel360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Carroll, Michael Krupski

Mar 01, 2024

Carlisle Cadillac Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well Tyler and congratulations on your new vehicle! We truly appreciate your feedback!

February 18, 2024

Dealership Rating
Employee Rating

Great people to do business with, I do hope they located our 2nd fob to the Suburu Crosstrek . More

by teaj63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Michael, Donavan, and WIll here at Carlisle Cadillac Buick GMC are glad to have you as a customer.

February 12, 2024

Dealership Rating
Employee Rating

Declan in Sales and Will in finance were pleasant . Wanted a few items altered , bit not possible . Tires and roof rack I do not know M . Krupski? More

by danieldnester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cole

Feb 12, 2024

Carlisle Cadillac Buick GMC responded

Daniel, It's great to hear that Declan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

February 03, 2024

Dealership Rating
Employee Rating

Donavan K. was helpful and willing to help immediately. He went and brought Will A out. Will stopped what he was doing, brought out a print out of my warranty. More

by skellym16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donavan Kerns Jr

Feb 05, 2024

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. Will, Donavan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

January 17, 2024

Dealership Rating
Employee Rating

Knowledgeable, personable, accommodating. The dealership went out of their way to get me in the car I wanted. More

by SUSAN.FLINT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susan, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

2

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