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Will Gonzalez
Will Gonzalez at Shottenkirk Chrysler Dodge Jeep Ram Prosper
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Will Gonzalez | Page 13

Service Director

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.4
127 Reviews
4.4

127 Reviews

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127 Reviews of Will Gonzalez

October 22, 2023

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Went in for a routine oil change and tire rotation. I don’t believe my tires were rotated. More

by bjbockemehl
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Recommend Dealer
Yes
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Oct 23, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bjbockemehl, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

October 21, 2023

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We had. Great experience when purchasing our new Grand Cherokee. Will refer friends and family. Great and fair people at Shottenkirk. A+ on customer service! More

by tklhunter95
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Recommend Dealer
Yes

Other Employees Tagged: David Mata, Bryce Nightengale, Jesse Lowery , Damian Alvarez

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Oct 23, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 19, 2023

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I don’t think my wheel alignment is properly checked and I am still feeling some uncomfortable driving feels like wheel alignment issue and after service the dash board is not in previous state and somethin More

by hari.velugula
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Recommend Dealer
No
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Oct 19, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

hari.velugula, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 so we can discuss some solutions.

October 18, 2023

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Staff was friendly, service was great, and would recommend this location to anyone needing service or a new vehicle. More

by w7inc45
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Yes
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Oct 19, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 17, 2023

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Everyone is very friendly courteous and professional. I felt listened to and then immediately helped with what I think was my best interests kept first in mind! More

by elizabeth.sabogal1
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Recommend Dealer
Yes

Other Employees Tagged: Austin Scott

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Oct 18, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

elizabeth.sabogal1, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 17, 2023

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They helped me immediately and were very diligent about finding the issue with my Jeep and correcting it as fast as possible. More

by SSHIREY05
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Recommend Dealer
Yes
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Oct 18, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

SSHIREY05, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 17, 2023

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Daniel was extremely helpful and answered as many questions as he possible could. Got us into the car we needed to be in to save us money! More

by griffinjames021
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leith Almetwaly, Bryce Nightengale, Bijon Parker , Daniel Czuwala

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Oct 18, 2023

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

griffinjames021, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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