Will Soong | Page 2

Will has no follow through, says I will call or you'll receive a text when your back ordered part comes in NOTHING! I called parts and the person stated the part was in two days ago. I'm so lucky to have receive a text when your back ordered part comes in NOTHING! I called parts and the person stated the part was in two days ago. I'm so lucky to have spoken to Alaina she was really helpful and kept me up to date with the progress of my vehicle. More

by waipa1963 Verified Customer Verified Customer

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Quick recognition that we had arrived. Wil greeted us right away and began logging us in…. Friendly conversations interspersed with the type and degree of service we wanted to expend. S Wil greeted us right away and began logging us in…. Friendly conversations interspersed with the type and degree of service we wanted to expend. Soon we were on our way for some breakfast confident the friendly staff would have us back on the road for our safe drive home. In about 2 1/2 hours our vehicle was done and we were done. More

by joemochi Verified Customer Verified Customer

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Will was awesome. Super easy process and informed on all parts of repair. Thank you very much. Super easy process and informed on all parts of repair. Thank you very much. More

by lawaia Verified Customer Verified Customer

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Customer service reps are always friendly and they do a great job of updating. Scheduling was easy and accommodating to my schedule. Parking is horrendous great job of updating. Scheduling was easy and accommodating to my schedule. Parking is horrendous More

by jmskitashima Verified Customer Verified Customer

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Unorganized, slow, bad at communicating, and not trustworthy. I will avoid doing business with them again. trustworthy. I will avoid doing business with them again. More

by chad@knightleow.com Verified Customer Verified Customer

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The only way I could do that was if you had to do a lot more work more work More

by mattmcdow1 Verified Customer Verified Customer

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Got a great deal on an amazing truck. Really Grateful for the GM Angela Wong. The rest of the team was great as well. Really Grateful for the GM Angela Wong. The rest of the team was great as well. More

by joetermini Verified Customer Verified Customer

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They are very courteous. There was a difficulty with a part and they kept us updated. They explained everything perfectly. Love the people in this service dept. Thanks Windwa There was a difficulty with a part and they kept us updated. They explained everything perfectly. Love the people in this service dept. Thanks Windward More

by SURFER.SAL Verified Customer Verified Customer

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Everything was great. They got me in at a good time and we’re finished quickly. Everything went smoothly and everyone was very friendly. They got me in at a good time and we’re finished quickly. Everything went smoothly and everyone was very friendly. More

by derek75 Verified Customer Verified Customer

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Great communication and service. Quick diagnosis with detailed explanation of pricing for parts and labor. Quick diagnosis with detailed explanation of pricing for parts and labor. More

by Matt Verified Customer Verified Customer

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