Will Soong | Page 3

Service department has friendly and knowledgeable staff. recent work was done within appointment time and text messages allowed regular updates. If waiting for service completion, there are numerous resta recent work was done within appointment time and text messages allowed regular updates. If waiting for service completion, there are numerous restaurants and stores in walking distance. More

by DonJ Verified Customer Verified Customer

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Concise and quick. Minimal work needed for best price. But still thorough enough to find the issue and rectify it. Minimal work needed for best price. But still thorough enough to find the issue and rectify it. More

by stephen hornback Verified Customer Verified Customer

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Very hepful and worked to get my car fixed quickly! Nice and friendly staff (and cat). Nice and friendly staff (and cat). More

by zoep1135 Verified Customer Verified Customer

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Customer service reps we're helpful and friendly, and got the job done with no hesitation! the job done with no hesitation! More

by Masi Verified Customer Verified Customer

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The sales experience was not great. I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About two weeks later, I was told my registration and license plates were ready for pick up. Upon my arrival at the dealership, I was ignored by two employees, there was no receptionist to assist me, so I had to ask the other two employees for help. I tried to voice my concerns/complaint to the GM, but have not received any reply as of today. On the other hand, the service department was very efficient when I took the truck there to correct a booster brake recall issue. More

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Quick and friendly service while addressing a booster brake recall. The service advisor, Will Soong was great! brake recall. The service advisor, Will Soong was great! More

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Windward Ford gave me excellent service! The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers More

by ADR Verified Customer Verified Customer

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I have had MULTIPLE issues with the service department at Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transp Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transparency. More

by KEASMITH20 Verified Customer Verified Customer

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Great service. Service advisor let me know what to expect.. car was ready when expected Service advisor let me know what to expect.. car was ready when expected More

by donnalching Verified Customer Verified Customer

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Windward ford service team was knowledgeable and took the time to explain everything clearly, which I really appreciated. time to explain everything clearly, which I really appreciated. More

by ADR Verified Customer Verified Customer

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