Jalen Reitter
Jalen Reitter at Heritage Toyota Owings Mills

Jalen Reitter

Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Jalen Reitter

April 18, 2026

Dealership Rating
Employee Rating

Grace listened to my needs and was very accommodating to provide good options for consideration. She involved others at the dealership where needed (financing, trade in). Grace was generous with her time More

by JR
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Apr 19, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2026

Dealership Rating
Employee Rating

Heritage was exceptional and professional. Our salesperson April was communicative and efficient every step of the way! More

by lucia200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Mar 28, 2026

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2026

Dealership Rating
Employee Rating

Recently purchased a new 4Runner from Heritage Toyota. Big thank you to Joey and Levi from sales as well as Jalen from business/finance dept. for facilitating a smooth buying process and getting me into t More

by JS4750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty, Joey Cheng

Mar 14, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

March 11, 2026

Dealership Rating
Employee Rating

Grace was absolutely fantastic! I had worked with 6 other dealerships and immediately bought a car from Grace. She listened to my needs, helped worked within my budget and was my bi More

by Ljensen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 13, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2026

Dealership Rating
Employee Rating

Joey Cheng did a great job and very friendly. The whole dealership was amazing. Love my new camry. More

by jneidich66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Mar 10, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2026

Dealership Rating
Employee Rating

Rob Steiner was great, would recommend him every time. Great personality, funny; give my boy a bonus and a raise. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Steiner

Feb 26, 2026

Heritage Toyota Owings Mills responded

Hi Keith, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

February 20, 2026

Dealership Rating
Employee Rating

Will was super helpful and extremely nice throughout this process. He was also very patient through my decision process and helped me find the best car for me! More

by lanavie430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, William Butler

Feb 22, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 07, 2026

Dealership Rating
Employee Rating

After a bumpy start (I was promised over the phone by both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler a More

by bayleigh.hoffman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 04, 2026

Dealership Rating
Employee Rating

I'm very pleased Charles and Jay did there thing for me in a tight squeeze EXCELLENT More

by Juggo563
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Lucas

Feb 05, 2026

Heritage Toyota Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2026

Dealership Rating
Employee Rating

We had the best experience ever with April Moore. She was patient and kind and answered all of our questions. We are very thankful. More

by Shundertmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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