William Butler
William Butler at Heritage Toyota Owings Mills

William Butler | Page 2

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
4.9
71 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

4.9

71 Reviews

Write a Review

71 Reviews of William Butler

April 29, 2026

Dealership Rating
Employee Rating

It was truly a great experience. I watched William and the team go through great lengths to make the deal for me. I have never before seen such enthusiasm and energy as they did all More

by sholley_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Alexa Talavera

May 01, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

April 14, 2026

Dealership Rating
Employee Rating

Wil and Stephanie were kind and patient with me. I appreciate the help and information they provided me, so I can have a successful purchase. More

by oshelton1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton , Aydan Brown

Apr 15, 2026

Heritage Toyota Owings Mills responded

Hi, we're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2026

Dealership Rating
Employee Rating

We started with Frank and ended up with Will - both provided wonderful service and we couldn’t be happier with our new car. We look forward to purchasing more vehicles from Heritage in the future. More

by carlym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Alexa Talavera , Frank Newman

Apr 13, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2026

Dealership Rating
Employee Rating

My experience at Heritage Toyota was outstanding from start to finish. William was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. More

by walshemily432
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Apr 11, 2026

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2026

Dealership Rating
Employee Rating

Will Butler my salesman was excellent. He kept me informed when the 4 Runner was coming in. Would recommend dealership to friends. More

by william_parkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 26, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 17, 2026

Dealership Rating
Employee Rating

Will was very enthusiastic and helpful with answering any of the questions I was throwing at him. More

by neaxus2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Heritage Toyota Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

March 03, 2026

Dealership Rating
Employee Rating

Friendly and helpful. I appreciated the call back that the dealership did have the car I wanted. More

by Plp239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Mar 06, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2026

Dealership Rating
Employee Rating

William Butler is an extremely pleasant person to work with. Adds a real personal touch to the sale! More

by yoyam3
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Alicea, Jake Garcia, Evander Tross

Mar 02, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2026

Dealership Rating
Employee Rating

Will was extremely friendly and personable. He made buying a new car very manageable for someone new like myself. Very glad to have him More

by kylesteen18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Will will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2026

Dealership Rating
Employee Rating

Will was super helpful and extremely nice throughout this process. He was also very patient through my decision process and helped me find the best car for me! More

by lanavie430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Jalen Reitter

Feb 22, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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