William Butler
William Butler at Heritage Toyota Owings Mills

William Butler | Page 4

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
4.9
74 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

4.9

74 Reviews

Write a Review

74 Reviews of William Butler

January 17, 2026

Dealership Rating
Employee Rating

Wait time with Finance department could be better, paper work was filled out ahead of time to speed process but it still took too long More

by asurat123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tamera Bradley, Will Singley

Feb 08, 2026

Heritage Toyota Owings Mills responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.753.8917 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

December 27, 2025

Dealership Rating
Employee Rating

Will & Jay really made my buying experience after 12 years very smooth, seamless and unforgettable. Thank you, More

by Fd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2025

Dealership Rating
Employee Rating

All staff was kind and efficient in servicing our family so we could purchase the vehicle we came for. Everyone (John, Will Butler, Will, who inspected our trade-in, Jaylen, and Alexa) were all very persona More

by christnme98
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Jalen Reitter , Will Singley, Alexa Talavera

Dec 24, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2025

Dealership Rating
Employee Rating

Had a great time while purchasing this vehicle. William Butler helped me through the process. Great Costumer service, personality, etc. Got a good deal on the vehicle in purchased. Come find Willia More

by ashtontbrown2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Reitter

Dec 24, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! William will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2025

Dealership Rating
Employee Rating

I had a really good experience here. My salesperson was attentive, patient, and understanding. I highly recommend. You won't be disappointed. More

by Johnson46jjj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday

Dec 17, 2025

Heritage Toyota Owings Mills responded

Hi, we are so happy to read such a great review about Heritage Toyota Owings Mills! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 08, 2025

Dealership Rating
Employee Rating

Will was a great help! I got a great price .. and excellent customer service. I highly highly recommend. More

by angelocolianni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2025

Dealership Rating
Employee Rating

William was phenomenal! He had excellent customer service and really took the time to ensure that I get the car I desire and at a reasonable price. Jay from finance was also More

by alesecoulter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Reitter

Dec 07, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 04, 2025

Dealership Rating
Employee Rating

The team at Heritage really took time to walk me through the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the More

by T. Okoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton , Will Singley

Dec 05, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2025

Dealership Rating
Employee Rating

Absolutely the best customer service out here! This is my second time purchasing a car from this dealership and my experience is always the best. William Butler has helped me both times and he is More

by savannah8599
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 07, 2025

Dealership Rating
Employee Rating

Will was amazing! The dealership was clean and he tried to accommodate all my needs thank you More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2025

Heritage Toyota Owings Mills responded

Hi Nick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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