William Butler | Page 4

I was so impressed with the support I received from Will. He was very friendly and cooperative which helped us seal the deal! I highly recommend Will for his wonderful service! He was very friendly and cooperative which helped us seal the deal! I highly recommend Will for his wonderful service! More

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Pleasant experience working with Will Butler. I highly recommend him when buying your new vehicle I highly recommend him when buying your new vehicle More

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Will Butler was incredibly professional, attentive, and provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure provided outstanding customer service throughout my entire experience. He never hassled or pressured me, and instead went above and beyond to ensure I felt comfortable, competent, and confident every step of the way. I was able to clearly communicate what I was looking for—including the year, make, and model—and Will delivered. He found the exact vehicle and had it transferred the very next day. Even though the dealership had double-booked appointments, requiring Will to juggle between me and another couple, he still made a sincere effort to ensure I didn’t feel dismissed or neglected. His attentiveness was especially appreciated, as I was there with a newborn. Thanks to Will’s dedication and professionalism, I left as a satisfied customer—in the exact car I wanted. I truly appreciated his help and highly recommend him to anyone in the market More

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Will and the entire Heritage Owings Mills crew were a pleasure to work with, and went above and beyond. pleasure to work with, and went above and beyond. More

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Professional and curious. They had the vehicle that I wanted and was very knowledgeable about the vehicle They had the vehicle that I wanted and was very knowledgeable about the vehicle More

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The dealership is ok. But if it wasn’t for Will Butler, we would not have bought. Energy is huge when it comes to making a significant purchase. William listened and wasn’ But if it wasn’t for Will Butler, we would not have bought. Energy is huge when it comes to making a significant purchase. William listened and wasn’t trying to sell….he was being himself. As a former weapons instructor I have been trained to read energy - first….William doesn’t have just good….but “prudent” energy. I’m cynical by nature…and I appreciate “who” he is. I can’t say the same from some of the others…that were there the night we signed….but no one is perfect. And I could’ve misread. My wife was happy with the service Will provided also. More

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Excelentes servicio! I will recomienda to everyone that i know to perchas here! Muchas gracias! I will recomienda to everyone that i know to perchas here! Muchas gracias! More

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William Butler helped me out from start to finish with my purchase today 9/23/25. I’m truly grateful for his patience and customer service. purchase today 9/23/25. I’m truly grateful for his patience and customer service. More

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They got me a new car fast and helped me get it at a reasonable price reasonable price More

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We worked with Evon to locate a rare gem at the time, a 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day, William Butler walked us through the car, its features and get the car home quickly. It was a pleasure working with Evon and William. Highly recommend! More

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