William Butler | Page 3

Will was super helpful and didn’t try to push me into any vehicle, he was more interested in what I liked and what I could afford. The truck I wanted wasn’t on this particular lot and Will went out of his wa vehicle, he was more interested in what I liked and what I could afford. The truck I wanted wasn’t on this particular lot and Will went out of his way to get the exact truck I wanted and kept me informed every step of the way. The whole process was smooth and for the first time, I was able to walk in and walk out with what I wanted and what I wanted to pay. Will made sure my buying experience was stress free and was honest the whole time and that’s what makes an excellent sales person. Because of him, I will be back to Owings Mills Heritage for future purchases. More

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Wait time with Finance department could be better, paper work was filled out ahead of time to speed process but it still took too long work was filled out ahead of time to speed process but it still took too long More

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Will & Jay really made my buying experience after 12 years very smooth, seamless and unforgettable. Thank you, years very smooth, seamless and unforgettable. Thank you, More

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All staff was kind and efficient in servicing our family so we could purchase the vehicle we came for. Everyone (John, Will Butler, Will, who inspected our trade-in, Jaylen, and Alexa) were all very persona so we could purchase the vehicle we came for. Everyone (John, Will Butler, Will, who inspected our trade-in, Jaylen, and Alexa) were all very personable and made us feel at home. More

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Had a great time while purchasing this vehicle. William Butler helped me through the process. Great Costumer service, personality, etc. Got a good deal on the vehicle in purchased. Come find Willia William Butler helped me through the process. Great Costumer service, personality, etc. Got a good deal on the vehicle in purchased. Come find William Butler and buy a vehicle at Heritage Toyota More

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I had a really good experience here. My salesperson was attentive, patient, and understanding. I highly recommend. You won't be disappointed. My salesperson was attentive, patient, and understanding. I highly recommend. You won't be disappointed. More

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Will was a great help! I got a great price .. and excellent customer service. I highly highly recommend. I got a great price .. and excellent customer service. I highly highly recommend. More

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William was phenomenal! He had excellent customer service and really took the time to ensure that I get the car I desire and at a reasonable price. Jay from finance was also He had excellent customer service and really took the time to ensure that I get the car I desire and at a reasonable price. Jay from finance was also very kind and was very efficient with paperwork. Best car buying experience I’ve ever had (quite literally)! More

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The team at Heritage really took time to walk me through the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the the process of purchasing a new vehicle. They did so with pressuring us, answering all our questions and concerns. They did their best to give us the best possible deal, and we feel very comfortable with the purchase. I highly recommend working with William Butler as a salesperson. More

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Absolutely the best customer service out here! This is my second time purchasing a car from this dealership and my experience is always the best. William Butler has helped me both times and he is This is my second time purchasing a car from this dealership and my experience is always the best. William Butler has helped me both times and he is such a joy to work with. He truly cares about his customer and the experience they have. Thank you so much William for all your help! More

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