William Butler
William Butler at Heritage Toyota Owings Mills

William Butler | Page 3

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
97 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

5.0

97 Reviews

Write a Review

97 Reviews of William Butler

October 02, 2026

Dealership Rating
Employee Rating

I came, they made sure I was a priority. And make sure I left satisfied. More

by zenobell79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Oct 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2026

Dealership Rating
Employee Rating

Great patient customer service. Glad I went to them. I definitely will recommend them to all. More

by Tnesha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 20, 2026

Dealership Rating
Employee Rating

I love this dealership I liked working with William Butler. He was so friendly and answered all my questions He was so patient and took a lot of time to help me understand the kind of car I was goi More

by mariahnantaayi2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 27, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2026

Dealership Rating
Employee Rating

Just picked up a new 2026 Prius Prime from Heritage Toyota Owings Mills (Heritage/Mile One Auto Group) and couldn’t be happier. My salesperson William Butler was easy to work with, patient, and never p More

by rolcorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, Tim Cypress

Aug 15, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2026

Dealership Rating
Employee Rating

We were thinking of buying a Rav4 Plug in Hybrid. Not one the lot but a Rav4 is still a Rav4. Checked with the closer dealer just to look even though we wouldn't be buying there because of a negati More

by RJS
Recommend Dealer
Yes

Other Employees Tagged: John Holliday

Jul 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2026

Dealership Rating
Employee Rating

The experience was exceptional. I received a warm reception. William listened and was very supportive. More

by senapoju
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 09, 2026

Dealership Rating
Employee Rating

Oh. My !!! The customer service that I got here was beyond amazing. Mr Butler was soo patient with me and the team didn’t stop until I got the car I want More

by newstart426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald

Jun 10, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

Dealership Rating
Employee Rating

Mr Butler is amazing! He took special care of my dauhter and got her on the road;) More

by njackson801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Jun 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

Dealership Rating
Employee Rating

Great service at Toyota and I love my new car thank you so much William!!! More

by nyeiabarksdale1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Jun 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2026

Dealership Rating
Employee Rating

Service was wonderful thanks to William butler for doing a good job, nice people and very welcoming More

by dancanmcdil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Cypress

Jun 03, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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