William Hansbro | Page 2

Mike was a pleasure to deal with during our car buying experience. He was extremely knowledgeable about the vehicles and didn’t try to push us into making a purchase experience. He was extremely knowledgeable about the vehicles and didn’t try to push us into making a purchase More

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Great experience with Mike. He found exactly what we were looking for and worked with us on timeframe to make sire we got it when it was best for us. He found exactly what we were looking for and worked with us on timeframe to make sire we got it when it was best for us. More

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Mike was great! He knew exactly what I wanted and got me a good deal. I enjoyed working with him and look forward to coming again in when it’s time to trade in again He knew exactly what I wanted and got me a good deal. I enjoyed working with him and look forward to coming again in when it’s time to trade in again. Thanks! More

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James went above and beyond . Thank You James for your Help and with your insurance knowledge! Thank You James for your Help and with your insurance knowledge! More

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David Day came highly recommended to me for purchasing a vehicle. I found him to be very knowledgeable in this industry. He took the time to listen to what I was searching for, and then quickly found the be vehicle. I found him to be very knowledgeable in this industry. He took the time to listen to what I was searching for, and then quickly found the best vehicle for me! The transaction was swift, smooth and seamless. I highly recommend David for your next vehicle purchase. I am truly blessed and grateful for his services. Thank you, David Day! Karen D. More

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Calvin was expedient, knowledgeable, with a smile, helping me with my purchase. He is wonderful helping me with my purchase. He is wonderful More

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The headline here is Kris was awesome. Why? 1) He communicated updates timely. 2) When I was short on time to take delivery of my new Tacoma, Kris had everything organized and streamlined. Why? 1) He communicated updates timely. 2) When I was short on time to take delivery of my new Tacoma, Kris had everything organized and streamlined. I have never had a smoother experience. I found Kris to be personable, honest, hard-working, and professional. I highly recommend you trust this young man with your next purchase. More

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Friendly sales staff and fair price. Finance managers, however, are terrible. Bought a service agreement and canceled within the allotted time, but they never submitted the paperwork; no Finance managers, however, are terrible. Bought a service agreement and canceled within the allotted time, but they never submitted the paperwork; no refund applied to my financed balance. Zero follow-up, no returned voicemails, unanswered emails. The cancellation was submitted in December 2021 and still waiting. More

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Was respectful and professional got the job done efficiently and effectively and was a great communicator efficiently and effectively and was a great communicator More

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Once again I’m here to share my wonderful experience with Calvin Parnell and the team at Heritage Toyota in Catonsville. Each and every experience has been enjoyable. I came in for an oil change and leaving Calvin Parnell and the team at Heritage Toyota in Catonsville. Each and every experience has been enjoyable. I came in for an oil change and leaving with a new vehicle. The process was quick- in and out. I will remain with the Toyota family for years to come. They hold value…better than any other make I’ve had. Thanks as always Calvin and Heritage for taking care of me again! If you’re looking for fast, friendly, professional service don’t hesitate to stop by. Just had to share this pic with view, I am pleased with the service here More

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