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William Harris
William Harris
Service Advisor
Heiser Chevrolet of West Bend
2620 W Washington St
West Bend, WI 53095
118 Reviews
118 Reviews
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118 Reviews of William Harris
May 13, 2025
Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding waiting room for customers and ride home and back when done with service... outstanding More
by jonramthun55
Verified CustomerOther Employees Tagged: Sorry didn't meet rest of personal, except my 2 drivers to home and back to pickup vehicle when finished
May 13, 2025
I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More
by RASIEMERS
May 03, 2025
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! They're knowledgeable, personable and empathetic! More
by heme79
Other Employees Tagged: Maria Fuller, Brian Crandall
April 29, 2025
Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the next person in line. He did recover and provided great service thereafter but I believe it was because of the look of audacity on my face of what had just transpired. I have been coming here for 5yrs and love the prior service but I will gladly move on if need be. More
by Jmmyles75
Other Employees Tagged: William Harris
April 23, 2025
Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards was wrong with the front end everything was okay with my standards More
by DCPUJA1
Other Employees Tagged: William (Liam) Dooley, John Haba
April 16, 2025
I had an issue with a used vehicle I had purchased. Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 w Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 weeks or so and Heiser refused to give me a rental. Now we're on week 3 and it was diagnosed that my Jeep needs a camshaft that there is no eta on. At 39 years old with 2 kids and a wife I'll probably be purchasing 4 vehicles in the next 20 years... The way this turned out I will not be dealing with Heiser again... More
by NICLUTHER85
April 07, 2025
Very prompt courteous didn't try to sell me things I did not need would recommend it and will be back for my next Oil Change not need would recommend it and will be back for my next Oil Change More
by Tballering224
Other Employees Tagged: William (Liam) Dooley, John Haba
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