William Harris

Cesar was very wonderful to meet and he tried to make a bad situation better for us. We reached out to Heiser first since we purchased a vehicle 2 years ago from them. Cesar has a great personality very ch bad situation better for us. We reached out to Heiser first since we purchased a vehicle 2 years ago from them. Cesar has a great personality very charismatic and his devotion to help us out goes unnoticed. Unfortunately a purchase couldn't be in the making of a great experience with him due to negotiations stalled or couldn't be in our wheel house for payment wise. If your looking for a salesman that actually cares for your business it would be Cesar. More

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Great response from their service dept. polite and reasonable costs for provided service. Gave ride back to my house until ready. polite and reasonable costs for provided service. Gave ride back to my house until ready. More

by TGF Verified Customer Verified Customer

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People are very nice to work with very helpful repair work is done on a timely manner work is done on a timely manner More

by joel pitzlin Verified Customer Verified Customer

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Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding waiting room for customers and ride home and back when done with service... outstanding More

by jonramthun55 Verified Customer Verified Customer

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I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More

by RASIEMERS Verified Customer Verified Customer

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This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! They're knowledgeable, personable and empathetic! More

by heme79 Verified Customer Verified Customer

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Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the next person in line. He did recover and provided great service thereafter but I believe it was because of the look of audacity on my face of what had just transpired. I have been coming here for 5yrs and love the prior service but I will gladly move on if need be. More

by Jmmyles75 Verified Customer Verified Customer

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They did not fix my truck, Could not find the problem going to have to talk to Chevy going to have to talk to Chevy More

by Johnagee1966John Verified Customer Verified Customer

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Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards was wrong with the front end everything was okay with my standards More

by DCPUJA1 Verified Customer Verified Customer

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I had an issue with a used vehicle I had purchased. Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 w Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 weeks or so and Heiser refused to give me a rental. Now we're on week 3 and it was diagnosed that my Jeep needs a camshaft that there is no eta on. At 39 years old with 2 kids and a wife I'll probably be purchasing 4 vehicles in the next 20 years... The way this turned out I will not be dealing with Heiser again... More

by NICLUTHER85 Verified Customer Verified Customer

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