William Hoyt | Page 15

Responsive and informative customer service that understands the buyers view points and needs. Sets expectations for the time taken during the buying process. understands the buyers view points and needs. Sets expectations for the time taken during the buying process. More

by 2 Subarus Verified Customer Verified Customer

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I walked in super nervous. The woman at the front desk was so friendly, she led me to James (salesman). I told James which car I was interested in, and although blocked in, he The woman at the front desk was so friendly, she led me to James (salesman). I told James which car I was interested in, and although blocked in, he found one similar we could take out and test drive. I hadn't driven a manuel transmission for 20 years, I was a little rusty, but after a few skirt skirts and Rev bombs we made it back, safely. I loved the car. Andre was the Real MVP when he brought me the offer from the bank. 0 down and 2.9% You see, I've been working on my credit for a really long time, it was emotional for me and there wasn't a single person there not happy for me. They were busy, very busy. Not once,between the lady at the front desk, James, Andre, and William my finance guy, did I feel rushed or unseen. They cleaned the car immaculately and made sure I understood all the fun extras and great products and warranties I could choose from. Well down Subura Annapolis, you have a customer for life. More

by Rebecca Pond Verified Customer Verified Customer

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Everyone I worked with was extremely pleasant, and efficient - specifically William, Clif, Darrel, and Marissa. efficient - specifically William, Clif, Darrel, and Marissa. More

by hannahtlschneider Verified Customer Verified Customer

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Excellent service from beginning to end. No pressure. Exact model and version we were looking for. Fair amount on trade in. No pressure. Exact model and version we were looking for. Fair amount on trade in. More

by Kevin Verified Customer Verified Customer

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Chris was outstanding! He really helped us focus in on features that were important to us and the vehicles that provided those features. No hard sells. No pressure. Was He really helped us focus in on features that were important to us and the vehicles that provided those features. No hard sells. No pressure. Was patient and answered all our questions. We would buy another car from him no question! More

by gregory.c.wagner Verified Customer Verified Customer

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Michele Made me feel really taken care of and like she was considering my needs when recommending available cars in inventory. Explained the process with the finance person before I met them to purchase t was considering my needs when recommending available cars in inventory. Explained the process with the finance person before I met them to purchase the car. Michele was patient and gave me great advice and helped me talk through financing options and really cared. Helped me with the details of the car particular to my needs before I left. I’m grateful that I could walk out with the car I wanted the same day and felt very little stress about the whole experience! Thank you so much. More

by AndreaMC Verified Customer Verified Customer

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Annapolis Subaru has provided excellent customer service and professional advice since we started looking for a new car to lease. We chose them as our dealer. and professional advice since we started looking for a new car to lease. We chose them as our dealer. More

by deniscoakleyea Verified Customer Verified Customer

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Susan Coolen was fabulous. She was knowledgably and fair with pricing. She gave me honest answers to all my questions She was knowledgably and fair with pricing. She gave me honest answers to all my questions More

by bdasch.annapolisneurology Verified Customer Verified Customer

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Very professional people, clean facility, got my car in record time. Cliff Wiggins kept us informed via email through the entire process. record time. Cliff Wiggins kept us informed via email through the entire process. More

by JOHNANDNANC182 Verified Customer Verified Customer

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Chris was really helpful and had a lot of knowledge about the car we purchased. From our first visit to the pick up and purchased everything was seamless and professionally handled. the car we purchased. From our first visit to the pick up and purchased everything was seamless and professionally handled. More

by jennifer.wauters1014 Verified Customer Verified Customer

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