Dealership Experience
6 yrs, 10 mos
620 Reviews
Write a Review620 Reviews of William Hughes
February 06, 2021
Service to the car was good. Communication was poor. I Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a text asking how the service was and didn't even have my car back. I had to call the 2nd day to find out if it was ready. I don't even know who my service guy was. More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nick Lahr
February 05, 2021
I wish I could rate it no stars. I used to only buy a car from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them any from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them anymore to service my car. I will never buy another car from Toyota or service it there. I have been with Toyota for over 40 years, it’s very sad and disappointing. Joan Fabrizzi More
February 04, 2021
Jason is the best service manager and actually cares about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and basket in back seat More
Other Employees Tagged: Jason Forkins, Bruce Rosales , Ryan Christensen, Richard Jennings, Nick Lahr
February 01, 2021
Frankly I was disappointed by the service for the first time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an hour, I walked over to see that my car was ready to be driven away, but no one had informed me. Meanwhile, I could hear workers near the service center just talking and laughing. They could hmgave told me my car was ready.. As I say, the experience was disappointing and not the way I have always experienced the service at Glen Toyota for the many years I was brought my car there. More
January 27, 2021
I had the best experience ever!Even though my problem I had the best experience ever! Even though my problem couldn’t be located as it didn’t occur while the car was in the shop the team was so engaged a I had the best experience ever! Even though my problem couldn’t be located as it didn’t occur while the car was in the shop the team was so engaged and helped me a lot. Thank you very much! More
Other Employees Tagged: Bruce Rosales
January 27, 2021
One of the best dealer I ever visit.every time I go they treat me very well. I’m more than happy to be there. treat me very well. I’m more than happy to be there. More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nick Lahr
January 19, 2021
Waited 4 hours for a diagnostic check and wasn’t until I complained to a familiar face (Bruce R.) that i was taken care of! I noticed once I left that I was charged for an oil change that wasn’t done to my complained to a familiar face (Bruce R.) that i was taken care of! I noticed once I left that I was charged for an oil change that wasn’t done to my vehicle, had to go back only to be charged twice. My worst experience there in all my time dealing with Glen Toyota More
Other Employees Tagged: Michael Finn, Bruce Rosales , Nick Lahr
January 18, 2021
Great service, people are professional and polite.Work Great service, people are professional and polite. Work is done in a timely manor, I highly recommend this dealership’s service and they wash your ca Great service, people are professional and polite. Work is done in a timely manor, I highly recommend this dealership’s service and they wash your car before giv it back to you More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nick Lahr
January 12, 2021
My visit there was quick and those guys are ver nice and ver helpful. The place is clean and it people were sitting 6 feet apart ver helpful. The place is clean and it people were sitting 6 feet apart More
Other Employees Tagged: Bruce Rosales , Ryan Christensen, Richard Jennings, Nick Lahr, Nick