William Hughes
William Hughes at Glen Toyota

William Hughes

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

Contact Me
4.6
644 Reviews

Dealership Experience

7 yrs, 11 mos

4.6

644 Reviews

Write a Review

644 Reviews of William Hughes

July 14, 2024

Dealership Rating
Employee Rating

I was told that my recall would be fixed once they got the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another ti More

by samantha.p.rehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2024

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Additionally, this makes no sense. Thanks Rob D GM

July 09, 2024

Dealership Rating
Employee Rating

Very friendly, thorough, and super clean. I was kept informed while my car was being serviced More

by judynese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Marin

Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

Dealership Rating
Employee Rating

very friendly, welcoming, professional, facilities are clean. Brought my car in on a Saturday, without an appointment, they were very busy however made sure my car was looked at and fixed by the end of t More

by packerbacker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Rosales

Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 06, 2024

Dealership Rating
Employee Rating

They make the process easier no pressure to make repairs or by something you may not want More

by jsurita61
Recommend Dealer
Yes
Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 06, 2024

Dealership Rating
Employee Rating

I just write it. Why start me over again. Please fix your survey. Your service dept is much better than this survey More

by barbhan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 04, 2024

Dealership Rating
Employee Rating

Glen Toyota always does a fantastic job! My car goes in on time and gets returned in a timely fashion. I’ve never had a problem or a complaint! More

by Kkell817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 30, 2024

Dealership Rating
Employee Rating

The service was reasonable and had a honest assessment of what the car needs which really made a difference to my driving experience More

by E.G.Luyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carla Marquez

Jul 03, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 27, 2024

Dealership Rating
Employee Rating

I know my car is in the best hands at Glen Toyota! Bill is great, he explains everything clearly, it is a pleasure to work with him! More

by Analu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 16, 2024

Dealership Rating
Employee Rating

Very professional and courteous. Very honest. A pleasure in every way no stress!!!! Would recommend to everyone ! More

by MJFAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 11, 2024

Dealership Rating
Employee Rating

Bill is an amazing customer service representative, very calm, extremely helpful. He always has the best attitude and his calm approach makes the customer at ease. Whenever I have gone there for service, he More

by nsjohn536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

1
...

Dealership Inventory (213 Vehicles)

new 2025 Toyota Tacoma car, priced at $33,958
2025 Toyota Tacoma
new
Ice Cap exterior
Automatic
Rear-wheel Drive
new 2025 Toyota RAV4 car, priced at $41,373
2025 Toyota RAV4
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2018 Honda CR-V car, priced at $17,761
2018 Honda CR-V
used
GRAY exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $49,940
2025 Toyota Tacoma
new
Terra exterior
Automatic
Four-wheel Drive
new 2025 Toyota Camry car, priced at $42,218
2025 Toyota Camry
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2025 Toyota Highlander car, priced at $44,105
2025 Toyota Highlander
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive