William Hughes | Page 8

I came to check a weird whistle I started hearing after last transmission service. The first time they told me this is not from transmission and this is not our problem. The second time they took the car a last transmission service. The first time they told me this is not from transmission and this is not our problem. The second time they took the car and said they will look at it. I was so relieved and after a while they called me saying that the transmission needed more fluid and that they have put it on, and that the whistle is gone. But one day after I still hear the exact same whistle. they have fixed nothing. I think that Toyota mechanics are a joke and don’t want to do any real work all they are looking for is charge money as much as they can, and make you wait for hours I am so upset. Toyota customer service and mechanics are hurting the so well deserved reputation Toyota cars have accumulated for years. More

by hakim.transat Verified Customer Verified Customer

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As always , I was very pleased with the service and advice I received, as well as the outcome of my routine 75k miles check up. advice I received, as well as the outcome of my routine 75k miles check up. More

by Phsturm Verified Customer Verified Customer

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Very professional, to take care about every detail, comfortable office and washing and waquim for free, reasonable price comfortable office and washing and waquim for free, reasonable price More

by Larisa Verified Customer Verified Customer

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Pleasant waiting room and people, reasonable wait-time; all-in-all satisfied despite the higher charges typical of any dealership as compared to a regular garage. all-in-all satisfied despite the higher charges typical of any dealership as compared to a regular garage. More

by SK Verified Customer Verified Customer

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ALWAYS GOOD SERVICE AND OUT OF THERE IN A TIMELY MANNER. BRUCE IS TOP TIER. BRUCE IS TOP TIER. More

by RENZO_LERTORA Verified Customer Verified Customer

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Excellent service. No pressure from dealer agents. The environment made me comfortable. I will use this site again. No pressure from dealer agents. The environment made me comfortable. I will use this site again. More

by kiabradshaw20 Verified Customer Verified Customer

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Very good experience. The work was timely with no surprises. No drama at this dealership. It was a routine service call. Thanks to all involved. The work was timely with no surprises. No drama at this dealership. It was a routine service call. Thanks to all involved. More

by atsakonas Verified Customer Verified Customer

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Great service quick and staff very nice. Waiting room very comfortable. Car was very clean upon return Waiting room very comfortable. Car was very clean upon return More

by rhea.boyle Verified Customer Verified Customer

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FRIENDLY HELPFUL PEOPLE WILLING TO HELP WITH ANYTHING AND A NICE CLEAN BUILDING THAT MADE THE VISIT ENJOYABLE A NICE CLEAN BUILDING THAT MADE THE VISIT ENJOYABLE More

by GOLABEK99 Verified Customer Verified Customer

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Little communication; long wait times. Had significant repairs but little conversation about them. Instead of informing me during the repair process, they waited until the car was washed & Had significant repairs but little conversation about them. Instead of informing me during the repair process, they waited until the car was washed & ready to go before telling me I needed new brakes & battery. I did the brakes 2 weeks ago & the battery this week. With the battery I had to seek out the service person to check on the car which they said had been ready for 10 minutes but wasn’t invoiced. Typically I see the service people come out to talk with customers before repairs are completed & call out when repairs are complete. This wasn’t my experience & I spent about $700 in 2 weeks & there was little to no interest in me or my business. More

by ncardwell9 Verified Customer Verified Customer

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