William (Liam) Dooley
William (Liam) Dooley at Heiser Chevrolet of West Bend

William (Liam) Dooley | Page 6

Service Advisor

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.5
74 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

10 yrs, 3 mos

4.5

74 Reviews

Write a Review

74 Reviews of William (Liam) Dooley

October 18, 2024

Dealership Rating
Employee Rating

Car wash sucks! ! Truck is not even close to clean. Also my truck has 9 grease fittings and I was show on the report only 4 were greased More

by adammf83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl, William Harris

Oct 21, 2024

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

October 17, 2024

Dealership Rating
Employee Rating

Sales staff not very knowledgeable. Never followed through for help. As soon as vehicle left dealer, no help at all. Heider said had to bring back for "radio Update". Went back to have More

by mrjohnfehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl, William Harris , Shelton -sales

Oct 18, 2024

Heiser Chevrolet of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

October 14, 2024

Dealership Rating
Employee Rating

Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there! More

by MSPENNER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, Brian Crandall, Jared Gengler, William Harris , Jeremy Brown, Matthew Myszka, Steve Nowak, Sue Schneider, Jacobi Wozniak

Oct 16, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 09, 2024

Dealership Rating
Employee Rating

Very friendly, nice and personable. They listen and try to resolve problems. I feel heard. More

by R.L.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Oct 10, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 02, 2024

Dealership Rating
Employee Rating

Just fine. No complaints because not very in need of 2012 traverse that was certifyified car tat has served me exceptionally well. More

by DDRICKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Oct 03, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 20, 2024

Dealership Rating
Employee Rating

Resolved issue with radio system with a simple software upgrade. Truck is under warranty and they did not try to upsell anything which is greatly appreciated More

by csommerfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Will did an awesome job helping me with my car, even when my insurance company was less than helpful. I would definitely recommend Heiser’s service department! More

by JEREMY.ZIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Sep 16, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 07, 2024

Dealership Rating
Employee Rating

great service from all involved from service manager, mechanics and even shuttle driver. Been with Heiser many years and plan on many more. More

by benzthomas51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Sep 09, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 28, 2024

Dealership Rating
Employee Rating

Great service and friendly atmosphere. They did everything that was scheduled in a timely manner.. Would recommend their service department . More

by WVMILLER5760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Sep 03, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 21, 2024

Dealership Rating
Employee Rating

Heiser is easily accessible , thorough and communicates what was done , why it was done and keeps my new car ( in 2017 ) running perfectly More

by coachmarkmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Aug 21, 2024

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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