William Pannier | Page 24

Will Pannier is top notch. He's always staying in touch with the progress of the service visit. He's knowledgeable and does the work to communicate. He does all this while roc He's always staying in touch with the progress of the service visit. He's knowledgeable and does the work to communicate. He does all this while rocking an excellent beard. He is a huge asset to Ferman. More

by jasonebeth Verified Customer Verified Customer

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Good service the assistant service mgr is great. Response calls from the service techs to the client should be improved. Service techs should make sure all parts are available before notifying the Response calls from the service techs to the client should be improved. Service techs should make sure all parts are available before notifying the. Client to return for service. More

by wtsconsult Verified Customer Verified Customer

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William Pannier is the Best. He always take care my Expedition really good. Friendly, pleasant, respectful, punctual and his knowledge about cars is amazing. Always satisfied wi He always take care my Expedition really good. Friendly, pleasant, respectful, punctual and his knowledge about cars is amazing. Always satisfied with his customer service. Thanks William. More

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I reached out to about my concerns through email after my service and never got a response. service and never got a response. More

by aleask79 Verified Customer Verified Customer

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I have been going to this dealer for years and they have always been honest make sure I have everything I need. always been honest make sure I have everything I need. More

by Cjroldan Verified Customer Verified Customer

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I shouldn’t have to write fifteen words when I can say that my experience was great in 4. that my experience was great in 4. More

by Kkmck98 Verified Customer Verified Customer

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Service department is awesome. Its nice to know you can trust a dealership to not screw you over. Always communicate well and make sure things are known before being done. We take all our vehicles to Ferma trust a dealership to not screw you over. Always communicate well and make sure things are known before being done. We take all our vehicles to Ferman Ford! More

by Katie L Verified Customer Verified Customer

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Service department never disappoints. William P. Is the best and Bob Murray hands down the best general manager in the Bay Area. best and Bob Murray hands down the best general manager in the Bay Area. More

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Service was performed in a timely manner. Permission obtained for additional recommended maintenance items. Very satisfied with overall experience. obtained for additional recommended maintenance items. Very satisfied with overall experience. More

by kmcrae1 Verified Customer Verified Customer

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Amazing service from the minute you pull in . Red carpet Amazing service from the minute you pull in . Red carpet greeting when you pull up and it continues with your service advisor. Amazing team !! Amazing service from the minute you pull in . Red carpet greeting when you pull up and it continues with your service advisor. Amazing team !! More

by fotig813 Verified Customer Verified Customer

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